DV Advocate- Family Program - SafeHouse Denver

                                                                   

Domestic Violence Advocate- Family Program

Who We Are and Who We’re Looking For:If you are looking to join a supportive team driven to impact the lives of others, look no further. SafeHouse Denver has been around for 47 years, and we are on a mission to improve the lives of domestic violence survivors. We are committed to providing survivors with a safe space, where they are believed, supported, and trusted. We guide community awareness of domestic violence through education, partnerships, and inclusion. We are currently looking for a DV Advocate- Family Advocate with strong direct service, organizational and problem-solving superpowers to support our work as we prepare to serve more survivors in greater ways.

SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:

Trust	We foster a culture of trust by being reliable, honest, consistent, direct, and transparent.
Dedication	We are intentional, passionate, and driven. We commit to making a meaningful impact.
Compassion	We listen, seek to understand, and help. We embody kindness, patience, empathy, and see the value of each individual.
Collaboration	We encourage, cooperate, support, and share. We also welcome humor and fun.
Innovation	We are bold, brave, and fearless. We value curiosity and continuous learning.
Leadership	We operate with integrity, transparency, and ethics. We are solutions-oriented, optimistic, accessible, and critical thinkers.
Inclusion	We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment.

What You’ll Be Doing:
DUTIES AND RESPONSIBILITIES: Utilizing trauma-informed/empowerment models the Family Advocate  
Responds to callers who access the SafeHouse 24 hours crisis line

•  Provides emotional support, crisis intervention, and de-escalation
• Provides information and education on domestic abuse, trauma response, and coping skills
• Supports callers in assessing immediate needs, identifying culturally appropriate resources and referrals, and supports callers in developing a plan of action
• Provides safety planning by supporting callers in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports callers in implementing their safety plan
• Screens callers for shelter

Provides initial intake of new residents

• Orientates new residents to the shelter building and program
• Provides appraisal of the resident’s presenting problem
• Assess immediate needs, identify culturally appropriate resources and referrals, and support residents in developing a plan of action
• Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety plan
• Provides emotional support, de-escalation, and crisis intervention during the intake process

Provides short-term individual advocacy, short-term counseling, safety planning, and crisis intervention to all residents, including children

• Provides emotional support, crisis intervention, and de-escalation to residents as needed or requested
• Supports residents in developing short-term goals plans to address immediate concerns
• Provides information and education about domestic abuse, trauma response, and coping skills
• Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety plan
• Communicates with Primary Advocates to ensure quality services to residents 

Provides case management services for up to 5 emergency shelter residents and their children

• Conducts and initial meeting with new resident to assist residents in identifying needs and goals
• Links residents to culturally appropriate resources and referrals to meet immediate/ongoing needs and goals
• Meets as needed to provide ongoing support and encouragement
• Advocates on behalf of residents with outside agencies and within the program to support  residents in meeting needs and goals
• Support residents with transitions from the emergency shelter by conducting exit interviews

Co- manages the Family Program

• Plan and facilitate weekly, evening groups for children and adolescents
• Provides parenting support as needed
• Co-facilitates all resource management for school, parenting etc.

Supports a safe and secure shelter space

• Supports a safe and respectful community living environment by providing emotional support, de-escalation, conflict management, problem solving, and crisis intervention
• Conducts regular safety checks and safety searches as needed
• Supports participation in the shelter program and community living by providing and explaining information about the shelter program and clarifying expectations of residents
• Supports residents in meeting their day to day needs by supplying personal items, shelter supplies and food

Maintains accurate and timely record keeping 

• Responsible for appropriate charting and all necessary documentation

Demonstrates initiative and vision for service quality, service improvement, program development/growth, problem prevention, and problem resolution 

• Works diligently to achieve individual, team, and agency goals and objectives
• Participates with all staff to assure coordinated services both within the Shelter and across all agency programs
• Utilizes ethical communication to resolve problems or conflicts with team members
• Attends weekly case management/staff meetings, monthly all agency meetings, and program meetings
• Actively participates in program development
• Participates in agency and community educational opportunities to maintain and improve skills

Represents SafeHouse and promotes SafeHouse services in a positive and professional manner 

• Networks with other service providers and community agencies in an effort to assist clients and the agency

Rotates week long on-call shifts to provide adequate phone consultation and support to team members

• Responds to phone calls within 15 minutes of first contact by a fellow team member
• Effectively supports and collaborates with onsite staff to address questions, and resolve issues as needed

All other duties as assigned
Do You Have What It Takes?

Required:                                                                                  Preferred:              

Bachelor’s degree in Social Work or related field	Master’s degree in social work or related field
Two or more years of experience in a case management role	Expert in trauma-informed care
Proven organizational and time management abilities.	Three or more years of experience working with survivors of domestic violence
Strong technical aptitude with advanced proficiency in utilizing MS Office.	Ability to work in a diverse environment.
Passion for the SafeHouse Denver mission.	A solid understanding of how people and organizations change and the ability to be adaptable.

What We Offer:

• Competitive Pay: $22-25 hourly rate, full-time position, non-exempt, with annual performance evaluations and an opportunity for merit-based increase
• Fantastic benefits package, including plenty of paid time off for rest and vacations, and employee health insurance coverage paid 90% or more by the employer
• Continuous learning opportunities
• Supportive work environment and opportunities to have fun
• Work with committed people who want to impact change
• A chance to be a part of a movement that will help more survivors

What Are You Waiting For?

• To apply, please send your resume and cover letter, which should include a personal mission statement, to vrocha@safehouse-denver.org indicating DV Advocate- Family Program in the subject line. SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply.

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