Dual Store Manager - Essilor Luxottica
Roseville, MN 55113
About the Job
Dual Store Manager
Roseville, MN, US, 55113
Requisition ID: 869037
Store #: 002148 Target Optical
Position:Full-Time
Total Rewards: Benefits/Incentive Information
At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!
We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.
GENERAL FUNCTION
At Target Optical we live to make our Guests Happy by making it simple and fun, to see great and look great. The Dual Store Manager delivers this mission by a leading team of high performing.
Team Members across 2 stores to deliver an incredible experience to each and every guest and in doing so meets all goals and commitments set by the brand.
MAJOR DUTIES AND RESPONSIBILITIES
- Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules.
- Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests.
- Orchestrates the flow on the floor, and is the caretaker to every guest and team member.
- Works with Team Members to develop clear action plans for immediate and future development.
- Ensures every Team Member is accountable to their action plans and commitments.
- Delivers clear motivating and developmental feedback in a timely manner.
- Completes annual performance reviews along with monthly coaching conversations with all Team Members.
- Clearly understands the driving factors for success within their own business.
- Identifies areas of opportunity and creates an action plan for improvement.
- Understands that the Guest experience drives the results.
- Develops a professional business relationship with the Target Optical doctor, in applicable states, that ensures the delivery of all components of the convenient, collaborative, and consultative eye exam Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.
- Ensures a positive and productive Target Host relationship that contributes to growing the business. Meets regularly to discuss performance and collaborate on strategies to build the retail business.
- Recruits the highest caliber talent / maintains a bench of potential applicants.
- Understands how the best performing Team Members work during peak traffic.
- Creates schedules taking into account business trends, forecast and host traffic.
- Owns the business and adjusts schedules as necessary to meet business need.
- Completes payroll weekly for all stores.
- Completes new hire and personnel change paperwork.
- Is accountable to stores’ shrink percentage.
- Conducts Physical Inventory twice per year.
- Completes monthly Store Visit Form for review with RTL and optical team.
- Ensures all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.
- Ensures accurate completion of all sales transactions, and utilization of all sales strategies and resources
- Travel between both locations.
- Dual Store Manager must work a minimum of 2 days at each store.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent experience
- 3+ years experience in customer service or retail
- Critical thinking
- Recruiting, selection and development of talent
- Selling skills
- Motivating and influencing others
- Internal Candidates: 1+ year previous experience as Target Optical Store Manager with proven track record of delivering positive results and positive growth
- Score of 3 or higher on last review cycle with medium to high growth potential
- External candidates: 1+ year of optical and multi-site experience.
PREFERRED QUALIFICATIONS
- 2+ years management or supervisory experience
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Nearest Major Market: Minneapolis
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