Donor Support Specialist - Girl Scouts San Diego

Are you looking to embark on a rewarding work experience? If you’re passionate, innovative, and thrive in a collaborative environment, our Donor Support Specialist might be a perfect fit for you! Bring your skills and enthusiasm to the table as we work together to make a difference in the lives of our girl scouts

The Donor Support Specialist provides comprehensive administrative support for all philanthropy team efforts including database management and reporting, donor support and acknowledgement, and prospect research.

What You’ll Do:

• Ensures all donations are processed in a consistent and timely manner in collaboration with accounting and office services.
• Produces acknowledgement letters for all donors within 48 hours of receipt of donation, ensuring letters are meaningfully tailored to the donor’s intent.
• Develops queries, lists, and reports for philanthropy team members and council leadership.
• Reviews donor records for discrepancies and edit as needed.
• Assists with and execute monthly reconciliation of Raiser’s Edge with general ledger.
• Provide administrative support to the philanthropy team, committees, and meetings as required.
• Serves as main contact for department event registrations and communications.
• Executes projects using ancillary event software, including peer to peer fundraising, auction and other as needed.
• Collaborates with interdepartmental partners, following and identifying department processes as needed.
• Conducts research on donors and prospective donors to inform philanthropy strategies.
• Maintains schedule of updating letters periodically to keep communications fresh.
• Maintains strict confidentiality of all donor records.
• Follows policies and procedures to assure the accuracy and quality of recorded constituent and gift information (data integrity).
• Performs other duties as assigned.

What You’ll Bring:

• Associate’s degree or equivalent years of experience in related field.
• Minimum two years’ experience providing administrative support in a philanthropy/fundraising environment.
• Experience using Blackbaud Raiser’s Edge preferred.
• Proficiency in MS Office software including Word and Excel required.
• Excellent organizational abilities with strong attention to detail and follow-through.
• Ability to communicate effectively with individuals and groups from a culturally diverse population.
• Excellent communication skills, including writing, telephone, email, listening and personal etiquette.
• Excellent problem-solving skills.
• Ability to interact professionally with all levels of our diverse staff, external customers, and donors.
• Ability to work efficiently, effectively handle multiple tasks simultaneously, meet deadlines and achieve goals with minimal supervision.
• Ability to work flexible hours, including evenings and weekends as required.
• Valid driver’s license, proof of insurance, and access to reliable transportation. Daily and/or occasional travel may be required.
• Must have belief in the mission and values of Girl Scouting, be willing to subscribe to the principles expressed in the Promise and Law and be aware of the needs of girls in our pluralistic society.

What You Can Expect:

• Pay range: $22.00 - $24.00/hour DOE
• Upon qualification, access to our healthcare benefits, time off, holiday pay, and other perks!
• Hybrid work schedule once trained
• Collaborative work environment and culture
• Ability to make a difference in the lives of our girl scouts!