Donor Services Assistant at Seth Diamond Associates

Donor Services Assistant         $50,000 - $70,000

**Excellent Benefits     &    Many Extra  Paid Days Off **

   Large Jewish NonProfit

The Donor Services Assistant contributes to the overall goals of the organization to provide timely and accurate information and outstanding customer service, as well as maintain strong donor relations.  Responsible for processing pledges and revenue (checks and credit card reviews) received from Regional Offices, National Office fundraisers, Project Interchange, and individual donors via mail (postal and web).  He/she will prepare journal entries into the NetSuite accounting system. 

 Responsibilities:

• Process pledges, checks, wires, and donations submitted via credit card and WEB on a daily basis.
• Maintain donor records in Raiser’s Edge by creating new accounts and updating existing ones.
• Enter donations into Raiser’s Edge and import information to NetSuite (general ledger).
• Prepare and reconcile daily reports on recurring gifts and online donations.
• Work with the Payroll Administrator in processing employee donations to be deducted through payroll.
• Contact National Development or the Regional Offices if additional information is needed to process donations.
• Adjust gifts in Raiser’s Edge as needed and provide back-up documents to Finance Assistant for proper adjustments in NetSuite.
• Provide back-up documentation of endowment and restricted funds gifts to Controller.
• Work with Development staff in communicating with donors through the Contribute.org (online customer service) by answering questions about tax receipt records and specific donor records.

Qualifications:

• Bachelor’s degree required
• Minimum two years related experience
• Strong verbal communication skills
• Well-developed organizational and time management skills
• Dependable
• Computer skills required:  MS Word, MS Excel, MS Outlook, Raiser’s Edge, and experience with ImportOmatic and accounting software

Benefits:

Comprehensive benefits package includes:

• Medical, vision, and dental plans
• Flexible Spending Account options
• Paid Time Off (PTO) - 10 vacation days per year, that increases with continued employment
• Paid Holidays (many Federal and major Jewish Holidays)
• Hybrid work schedule
• 403(b) participation, after one year of employment
• Transit plan

For immediate consideration, please email resume to:

Seth@Sethdiamondassociates.com

Seth Diamond Associates, Inc.

516-343-5800