Domestic Transportation Manager - Acme-Hardesty, Co.

Job Title: Domestic Transportation Manager

Reports to: Head of Supply & Third-Party Operations

Location

Hybrid/In-Person(

OUR COMPANY:

Building upon a heritage of more than 160 years, Jacob Stern & Sons / Acme-Hardesty prides itself in our commitment to lead with compassion, humility, and a sense of humor. This is why our employees provide solutions where others may only see problems. We are a uniquely peculiar company offering refuge to professionals who value respect and dignity rather than the status quo.

Have you ever wondered what it would be like to operate in an environment that rewards those who are passionately curious? It may just be time for you to escape the "daily grind" and join the Acme-Hardesty family. Embrace the change that results from lifelong learning and open collaboration. Take a closer look at Acme-Hardesty.

Acme-Hardesty Co., a division of Jacob Stern & Sons, Inc., is in Blue Bell, Pennsylvania and has evolved today into one of the largest distributors of renewable palm oil derivatives, castor oil and its derivatives, glycerin and preservatives and surfactants. The business serves as the bridge that connects suppliers in Southeast Asia, the Middle East, and South America with customers in North America. Acme-Hardesty brings essential materials, needed by thousands of manufacturers, to create products that benefit millions of consumers.

POSITION OVERVIEW:

The Domestic Transportation Manager will coordinate and manage the overall processes and relationships with 3rd party service providers for inbound and outbound freight in the US and Canada. Ensure the highest level of service and value to internal and external customers, while maintaining the lowest costs, which results in sustainable, profitable growth for the company. You will play an integral role in ensuring the efficiency and cost effectiveness of the Acme-Hardesty Supply Chain.

RESPONSIBILITIES AND ACCOUNTABILITIES:

Management

• Responsible for overall management, review, control and execution of outbound transportation; packaged and bulk.
• Set up, maintain and improve key Warehouse and Transportation KPIs/Metrics/Scorecards with our key Warehouse, bulk terminals and Distribution partners.
• Drive continuous improvement with our Warehouse and Distribution partners both in terms of cost, service and quality.
• Lead Request for Qualifications / Request Proposals from service providers and make recommendation to management which supplier to choose based pre-determined Critical Success Factors.
• Lead and manage changes in supplier from time-to-time with no impact on service levels.
• Define and manage outbound transportation to continuously assess supplier’s performance, quality, compliance and costs.
• Lead and run Quarterly Business Review’s with each Supplier.
• Assess and adapt to the Supplier’s capability to meet A-H’s strategic business needs and make changes where necessary.
• Ensure the optimal use of available computer systems to enter, maintain and process transportation related information internally and externally, effectively, and efficiently.
• Establish, maintain and report on the success of our Third-Party providers, and work with Finance to maintain and ensure adherence to budget.
• Lead and project manage key supply chain and enterprise-wide strategic initiatives.

Execution

• Coordinate and manage day to day activities with new and existing 3PL’s, including bulk terminals, ISO tank depots, trans-loading facilities and Freight Forwarders. Requires arranging freight for domestic direct sales orders and inventory purchases, through internal and external communication with shipper, receiver, and transportation provider.
• Manage all Acme shipping, and customer delivery, profiles in Acme-Hardesty’s ERP.
• Coordinate and manage all Acme and customer rail cars; include tracking, loading, shipping, cleaning, storage, and performance metrics.
• Ensure service providers investigate and resolve all transportation-related non-conformances, including claims, in a satisfactory and timely manner.
• Manage freight claim submission and track reimbursement.
• Monitor outbound transportation related expenses and ensure they are within approved budgets.
• Review, reconcile, and approve all 3PL invoices, to include guiding finance to process bill backs as needed.
• Ensure compliance with applicable regulations, particularly DOT and Rail (Hazmat, HOS, CSA).
• Manage inbound Drayage of all shipments from port to warehouse including performance management.

KNOWLEDGE, ABILITIES, AND SKILLS DESIRED:

• 10 years’ experience in logistics, preferably in chemical or related industry.
• Ability to commute in-person to our office.
• Travel ~5-10% as required.
• Bachelor’s degree in supply chain or equivalent discipline
• APICS or Equivalent preferred.
• Extensive experience working with Third Party Logistics Providers (3PLs)
• Working knowledge of transportation regulations
• Strong Knowledge of each mode of transportation, including truck (LTL, TL, Parcel), warehousing, liquid bulk, rail and Isotanks
• Strong Project Management Experience
• Ability to efficiently utilize Microsoft suite of products, TMS, CRM

CORE COMPETENCIES

Self-Starter/Drive for Results

Proactively takes initiative and drives projects to completion. Demonstrates a strong work ethic and commitment to achieving goals. Continuously seeks opportunities for improvement and innovation

Interpersonal Effectiveness

Highly developed interpersonal and influencing skills. Ability to communicate

effectively with transportation providers, external suppliers and co-workers, to coordinate logistics to meet customer requirements.

Strong End to End Supply Chain Knowledge

Possesses comprehensive understanding of the entire supply chain process, from procurement to delivery. Recognizes how each component connects and impacts the overall supply chain. Applies this knowledge to optimize operations and drive efficiency.

Customer Focus

Prioritizes customer needs and strives to exceed their expectations. Understands customer requirements and delivers solutions that enhance customer satisfaction. Continuously seeks feedback to improve products and services.

Business Acumen

Sound business and personal judgment developed through proven experience.