DOL VETS TAP: OBTT - Employment Resource Coordinator - South Chicago, IL - Serco North America

JOIN OUR TEAM to assist and prepare for further employment our Military Veterans by delivering workshops at locations across the United States and virtually. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these veterans through the Off-Base Transition Training (OBTT) that is offered nationally to conduct job assistance workshops.

The Employment Resource Coordinator (ERC) supports Veterans, Veterans currently serving in the National Guard or Reserves, and their spouses’ civilian employment through education and support services. The ERC will support the Off-Base Transition Training (OBTT) program efforts through grassroots marketing, outreach, collaboration with the local veteran community, and coordination of Brick and Mortar (B/M) employment workshops at select locations other than active military installations.

In this role, you will:

• Coordinate in person and, potentially, virtual workshops. 
• A high level of coordination in addition to excellent written and verbal communication skills are necessary. 
• Must be able to listen to OBTT participants and assist them in identifying and prioritizing their needs. 
• Provides screening and referral services and identify and utilize a network of local, regional, and state resources for employment and employment readiness. 
• Serve as the point of contact for activities in their assigned area of responsibility for all stakeholders, including those from the Department of Veterans’ Affairs, Department of Defense, Department of Labor, State Adjutant General offices, American Job Centers, DOL VETS State Directors, and more. 
• Manages supplies, instructional materials, and office equipment and prepares periodic reports.
• Ability to work extended hours, including weekdays, weekends, and some holidays, may be required to address emerging requirements under changing and constrained timelines.
• Must be able to communicate effectively, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.
• Possess excellent time management skills and the ability to work independently on client site and remotely.
• Market their services using approved messages and materials within their assigned region to increase awareness of services and perform outreach to Veterans, National Guard and Reserve Members, and their Spouses. 
• Reports to a Project Manager. 

Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco

To be successful in this role, you will have:

• A High School Diploma and 5 years of experience assisting veterans, service members, and/or spouses in the workplace.
• OR a Bachelor's degree and 3 years of employment or career counseling experience.
• To be knowledgeable of the workplace, occupations, and requirements for entry for occupations in the area of responsibility.
• To be proficient in Microsoft Windows and Office.
• To work well with veterans, National Guard and Reserve members, spouses, and interagency staff.
• Experienced in negotiating with partners and outside organizations or agencies relating to veterans, National Guard and Reserve member, or their spouses.
• The understanding of the military organizational structure, its occupational specialties and the correlation to the civilian workforce.
• To be able to communicate effectively (orally and in writing).
• To be able to facilitate meetings and provide briefings (in-person and virtually).
• To be able to prepare and deliver presentations to various size audiences.
• The ability to travel 25%. 

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.