Documentation/Quality Assurance Analyst (remote) - Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Documentation QA/Analyst

The Document/QA Analyst works within the PMO to coordinate and provide quality assurance for documentation and deliverable activities managed by the PMO. (DOCUMENT CONTROL, not software testing)

Responsibilities:

• Plans, manages, and coordinates documentation and deliverable execution
• Extrapolates process and procedure information from requirements and interviews with subject matter experts and creates related artifacts that support the execution of prescribed processes.
• Enforces documentation standards and requirements/process adherence.
• Edits documentation for content, clarity, grammar and other.
• Tracks the submission of deliverables and identifies and executes against tactical and strategic improvement opportunities for documentation and deliverables.
• Conducts documentation and process quality audit.
• Demonstrates strong editing & formatting expertise with a high degree of attention detail
• Provides strategic guidance and training, as well as an audit function to adhere to deliverable and record management principles.
• Serve as SME & primary source of competency and leading authority on project document control, information management and records management within project management.
• Administers a centralized project document management system.
• Prepares reports for leadership on the status of ongoing document management activities

Requirements

• Bachelor’s Degree required in Business Administration, Writing, Publications, Communications or similar
• Superior writing skills with prior documentation analyst and/or technical writing background a plus.
• Must demonstrate a mature understanding of Project Management and Production Management techniques and standards.
• Strong preference for: 2+ years of experience within a project/product implementation environment, healthcare, and/or SDLC/Product development experience
• Experience executing document quality assurance process to tailor documentation aligned with establish documentation standards and meet client expectations
• Must have ability to work within a team and to contribute significantly to team performance.
• Demonstrates an understanding of the communication process and ensures effectiveness (written, verbal and listening) across functional and managerial responsibilities.
• Confident and clear written and verbal communication with the ability to engage with all levels
• Proficient in Microsoft Office Suite

If the timing is right, and you HAVE the required skills listed, please APPLY 

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community.  For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.