Dock Supervisor (7pm - 4am - Overnight Shift) - Lanter Delivery Systems
Madison, IL
About the Job
Dock Supervisor - (7pm to 4am, Overnight shift)
Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.
The ideal candidate will embody our company's Non-Negotiables:
- Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything.
- Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way.
- Be Fearless - We never fail, we only learn.
- We are One Team - We achieve more together by collaboration and consensus.
- Delivery on Commitments - We do what we say we will do.
- We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other.
- We put Safety First - We prioritize the safety of our team members and customers above all else in our business.
- We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity.
The Dock Supervisor will organize and oversee a team of Dock Associates (freight handlers) during a specified shift to ensure that freight is properly loaded and unloaded to facilitate on-time, error-free deliveries.
Responsibilities
- Assists in the hiring and training of dock staff.
- Assists in the unloading and loading of freight when necessary.
- Oversee and lead a team of Dock Associates (freight sorting handlers).
- Oversee dock operations to ensure safe and efficient loading and unloading of all freight.
- Conducts daily inspections, ensuring compliance with applicable federal, state, local, and internal laws, regulations, and policies.
- Assist with development and execution of continuous improvement initiatives
- Perform conflict and issue resolution management as needed
- Manage daily end-of-shift reports, as well as performance updates
- Work directly with Customer, on-site
- Performs other related duties as assigned
Requirements
- Strong supervisory and leadership skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with the proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Basic understanding of truck freight rates.
- Strong understanding of applicable Occupational Safety and Health Administration requirements and other related safety policies and best practices.
- Proficient with Microsoft Office Suite or related software to monitor and maintain records.
- High school diploma or equivalent required.
Lanter Delivery Systems is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability or protected veteran status.