DMV and Title Clerk - South Bay Ford
Hawthorne, CA 90250
About the Job
Job Description
The Automotive DMV and Title clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as titles, registrations, license plates, and other vehicle or owner information. The ideal candidate has at least one year of experience in a similar position. Candidates must be able to work in a fast-paced and challenging environment handling multiple projects and must have a pleasant and courteous personality, strong administrative and organizational skills, and excellent communication and interpersonal skills. Automotive dealership DMS platforms such as CDK and DMVDesk is a plus.
Job Description
- Processes all new and used vehicles for registration in the state in which they will be titled in a timely manner.
- Resolves title issues, as needed.
- Prepares tax and title documents.
- Submits all legal transfer work to the Department of Motor Vehicles or Registration Service Company.
- Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
- Checks for accuracy in the application and ensures that all information is complete.
- Maintains a system to verify out-of-state titles.
- Maintains the highest level of customer satisfaction with a positive and professional demeanor.
- Maintain an open communication with Finance Director, Finance Managers and Sales Department Staff.
- Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month.
- Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
- Processes yearly renewal of dealer tags in conjunction with comptroller.
- Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations.
- Cross-trains others to handle title clerk daily responsibilities.
- Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change.
- Picks up and drops off work at Department of Motor Vehicles as needed.
- Be a team player.
- Maintains a professional appearance and a neat work area.
- Other tasks as assigned.
Company Description
We are the award-winning South Bay Ford Lincoln auto dealership with opportunities for hard-working, motivated people who can succeed in a very fast-paced environment. We are a people-oriented business committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity, and dedication of our employees.
Our Team Team members working together guided by our principles of family, teamwork, respect, and integrity.
Our Goal Provide exceptional customer service one guest at a time.
Our Commitment Create lifelong relationships with our team members, guests, and the community.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!
Benefits
- Medical Insurance
- Dental Insurance
- 401(k)
- Competitive Pay
- Employee Discounts
- Excellent Advancement Opportunities
- Supplemental Insurance Available
DMV Clerk Pay Scale 5-1-24
The DMV Clerk Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $27.00. Additional bonus compensation may be available based on specific job duties or performance metrics met.