Diversity, Equity, and Inclusion Coordinator - Piedmont Health Services

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee. 

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title – Diversity, Equity, and Inclusion Coordinator

Department - Human Resources

Reports to – Chief Human Resources Office

Benefits - 

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position: 

The Diversity, Equity and Inclusion Coordinator is a key member of the Human Resources team and plays a major role in identifying, coordinating, facilitating, and implementing diversity, equity and inclusion (DE&I) strategies and initiatives at Piedmont Health Services. The implementation of these strategies and initiatives will assist to attract, hire and retain a diverse population of dedicated employees within the organization. The DE&I Coordinator promotes the principles of DE&I, integrates and evaluates our program in the areas of policies and practices, facilitates training and education, and provides support to the DE&I Council and Employee Resource Groups. This position influences the decision-making process through DE&I initiatives and provides continuous diversity related dialogue sessions.

Additionally, the DE&I Coordinator researches and resolves issues to support best practice standards that involve interpretation and application of regulations, policies and practices. This role influences the development of DE&I policies and practices. It evaluates sensitive and impactful DE&I issues that require analysis, creates problem solving techniques and presents approaches to address issues while advocating for the best possible solution. The incumbent serves as a resource and support on various DE&I efforts, identifies and implements activities that will create an environment of inclusion, respect, and trust, and creates a safe space for all employees.

Programs/Training – the DE&I Coordinator will establish goals, objectives, and evaluation criteria for programs; review and evaluate program outcome and delivery, analyze effectiveness of existing programs and recommend enhancements, and report program accomplishments; plans and oversees internal and external events (produces relevant material); develops and facilitates skills-based training and behavior change management to ensure content adheres to regulations, policies, and procedures; and participates as the DE&I professional to resolve discrepancies, concerns and problems. 

This position researches and assists in developing strategies to identify and recruit/hire/retain high quality candidates, provides advice and assistance on workforce planning activities, addresses harassment in protection of minority groups, conducts case management and responds with appropriate care, and manages incident reports.

The DE&I Coordinator must be unbiased and respected within the organization. This position partners with councils, committees dealing with DE&I issues, employee resource and network groups, external vendors and agencies, and provides guidance to our leadership team on all relevant DE&I related matters. Other duties, as assigned.

• Work Location: Corporate
• Schedule: Monday - Friday 8:00 am - 5:00 pm
  
• Travel: None

Duties/ Responsibilities – 

• Researches, develops, and recommends creative strategies to foster the organization's diversity goals.
• Coordinates and implements training, education, and learning programs for employees in the area of DE&I.
• Facilitates DE&I sessions and assists in training DE&I facilitators.
• Reviews current practices and policies, assessing and analyzing the extent to which they support or hinder the company's diversity goals.
• Implements best practices, cutting edge and organizational change theories to ensure a Diverse, Equitable and Inclusive organization.
• Experience with serving diverse communities to provide engagement to support internal and external stakeholders.
• Proficient analytical skills with the ability to translate metrics, research, and trends into strategies and initiatives.
• Understands company mission, culture, and goals. Understands departmental functions and needs. Develops appropriate candidate profiles and recruitment strategies accordingly. 
• Collects and analyzes statistical data to evaluate the company's population in accordance with diversity standards and goals.
• Drafts and implements sourcing strategies to attract employees from diverse backgrounds.
• Assists in the creation of training and development programs to aid diversity and retention initiatives.
• Provides guidance to human resources in developing objective performance and other employee evaluations and policies.
• Acts as company liaison with agencies concerning affirmative action and equal employment opportunities. Maintains knowledge of diversity-related issues, legislation, and best practices.
• Provides training and policy updates to colleagues, ensuring legal compliance.
• Provides a clear vision of DE&I initiatives when determining/updating operating practices to be more inclusive.
• Partners with the Director of Communications for regular updates.
• Partners with DE&I Council and Employee Resource Groups to report on outcomes/updates.
• Identifies and supports consultants that serve as experts for areas of need.
• Partners with the DE&I Council, Employee Resource Groups, Human Resources, and the Leadership Development Team to organize DE&I training and development across the organization, and track and monitor feedback to gauge effectiveness. Problem solves any effectiveness gaps.
• Participates in the DE&I Survey design, implementation, and data tracking and reflection.
• Conducts internal surveys, facilitates focus groups and performs other methods of data collection to create metrics and outcomes for DE&I initiatives. Provides progress reports.

Qualifications – 

Education: Bachelor's Degree in Human Resources, Business Administration, Education, Social Work or related field; or a combination of education and experience;

Required: 

3 - 5 years of relevant Human Resources experience supporting Diversity, Equity and Inclusion efforts, preferably in healthcare.

3 years of experience specializing in equal employment opportunity, affirmative action, and diversity programs.

Experience leveraging data to measure success of existing initiatives and make recommendations on developing new initiatives.

Preferred: 

SHRM & HRCI certifications;

Associate Professional in Talent Development (APTD) and/or Certified Professional in Talent Development (CPTD);

Criterion Referenced Instruction (CRI), Instructional Module Design (IMD), Clifton Strengths-Finder, and/or Myers-Briggs.

Current/valid License: None

Immunizations: Required PHS list of vaccines.

Pay Range -

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DEI Statement

Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.

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