District Supervisor (OK) - Ally Waste Services
Oklahoma City, OK
About the Job
About the Company
Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience in the industry. Driven by its core values of family, integrity, grit, elevate, and no-jerks, Ally Waste provides some of the highest quality service around. With industry-leading technology, Ally Waste partners with property managers to provide residents with an elevated living experience.
Ally Waste's team consists of a winning combination of knowledgeable individuals, passionate workers, and dedicated representatives. If you're looking for your next challenge alongside an awesome team, look no further.
Job Description
District Supervisors are responsible for the nightly oversight of valet trash collection at apartment complexes in their area. They are also expected to work one nightly property as well. During the day, the DS is responsible for visiting each property every 30-45 days and address any issues the property might have with the service; as well as maintaining good relationships with our clients.
Responsibilities/Duties
Daily Operations
- Responsible for managing the total service delivery for up to 10 apartment communities and providing direction and oversight for approximately 10-12 part-time Service Valets within the assigned district
- Responsible for recruiting, hiring and on-boarding Service Valets
- Provide on-call support to service valets and communities in the morning, tentatively around 8:30am-12:30pm and in the evening from approximately 7pm-11pm, depending on needs
- Responsible for ensuring daily/nightly completion of resident door step trash/recycle pick-up for assigned properties
- Inspect properties regularly for resident and Service Valet compliance
Customer Retention
- Makes informed decisions with consideration of customer/associate impact. Takes initiative and applies critical thinking skills to forecast/solve problems and drive results. Ensures maximum quality of service
- Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns
Organizational Activities
- Comply with, promote and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner
- Ensure daily delivery of Valet Reports to designated property staff members
- Keep timely/accurate customer, associate and operational records
- Discusses associate's development needs and subsequently facilitates appropriate support, coaching and/or training opportunities
Service/Support
- New community launches, including container distributions
- Driving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.)
- Drive to properties within assigned district/region up to 50% of the work day
We offer benefits and competitive pay with the ability to grow quickly! Salary varies based on experience and amount of properties you successfully manage.
I look forward to hearing from you and having you on the team!
Salary: $40,000 - $50,000 per year
Perks and Benefits:
- Health insurance (medical, dental, life, vision, disability, and pet)
- 401(k)
- PTO
Shift and schedule:
- Sunday through Thursday
- Split schedule
- Morning: 8:30 AM - 12:30 PM
- Evening: 7:00 PM - 11:00 PM