District Receptionist (Dysart Support Facility) - Dysart Unified School District

SUMMARY:Provides a positive district image for all visitors and personnel who desire information and/or services. Greets public, parents, students, vendors, etc., for the purpose of responding to their inquiries and/or escorting/directing them to appropriate personnel. Managing training room attendees, direct support facility department’s appointments and interviews, and assisting with various administrative duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Answers and manages multi-line telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
2. Provides a positive district image for all visitors and personnel who desire information and/or services.
3. Performs complex secretarial work of an administrative nature including but not limited to filing, copying, making appointments, word processing, sorting, distributing mail and correspondence, and other office functions.
4. Greets public, parents, students, vendors, etc. for the purpose of responding to their inquiries and/or escorting/directing them to appropriate personnel.
5. Diffuses difficult or emotional situations for the purpose of taking action and/or directing to appropriate personnel for resolution.
6. Manages a variety of items (e.g. special delivery and overnight mail/packages, messages, etc.) for the purpose of disseminating materials to appropriate parties.
7. Maintain an attra/ctive, comfortable and safe reception area.
8. Accommodates flexible work hours to meet the needs of the District as determined by the supervisor.
9. Creates, transcribes and distributes notes, agendas, minutes and similar materials.
10. Establishes and maintains good rapport with students, employees, community members and vendors.
11. Maintain a high level of ethical behavior and confidentiality.
12. Other job related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications for this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Certification:

• High school diploma or G.E.D.
• Obtain and maintain a valid Arizona Identity Verified Prints (IVP) Fingerprint Clearance Card (AZ IVP FPCC)

Experience:

• Minimum of one year related experience and/or training (preferred); or equivalent combination of education and experience (preferred).
• Bilingual preferred.

Computer Skills:

• Competency in computer literacy.

Abilities:

• Read and interpret general documents such as employee handbooks and safety/training manuals.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Customer Services - Manages difficult or emotional situations; responds promptly to student, staff, and public needs.
• Understand complex, multi-step instructions furnished in variable forms.
• Write general correspondence and speak effectively with others.
• Perform basic math, including calculations using fractions, percents, and /or ratios.
• Apply reason to research and solve moderately complex issues with little or no assistance. 

ADA AND OTHER REQUIREMENTS:

Positions in this class typically require:  balancing, stooping, kneeling, crouching, reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Light Work:  Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. 

Working Conditions:  Work is routinely performed in an indoor, office environment.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

The Dysart Unified School District is an Equal Employment Opportunity Employer in compliance with Title VI of the Civil Rights Act of 1964, Civil Rights Act Title VII of 1972, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990. Dysart Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability or age in employment or in any of its educational programs or in the provisions of benefits and services to students.