District Product Support Manager (Northeastern U.S.) - Develon

Tolland, CT

About the Job

Position Title: District Product Support Manager

Location: Tolland, CT (Northeastern U.S.)

Job Summary: The District Product Support Manager will oversee product support operations in the Northeastern U.S., ensuring customer satisfaction and operational efficiency.

Key Responsibilities:

Manage product support teams, providing training and guidance.

Develop and implement support strategies to enhance customer experience.

Collaborate with sales and marketing to align product offerings with customer needs.

Analyze support metrics to identify areas for improvement.

Act as a liaison between customers and product development teams.

Qualifications:

Bachelor’s degree in Business or related field.

5+ years of experience in product support or management.

Strong communication and leadership skills.

Source : Develon