District Manager (Pennsylvania) - TravelCenters of America

For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology, and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company, and shaping TA’s future.

Job Summary

The District Manager is an inspirational leader who oversees multiple travel centers within a designated geographic area, where you will be responsible for coaching and providing leadership to aid the sites in operating a successful and profitable location. This individual will build and maintain a strong, dynamic leadership team by communicating a clear vision and give direction on marketing, personnel, financial/P&L, operational, accounting, and site appearance standards. The Sr. District Manager ensures we are returning every traveler to the road better than they came!  The District Manager must live in Pennsylvania. 

In this role, you can expect to:

• Supervise the management teams of all locating in designated geographic area
• Constantly demonstrate a professional demeanor with a high level of character, honesty and integrity in conducting the business affairs of the sites; Inspire the General Managers, their management teams and all team members to do the same
• Establish and be responsible for goals to meet company objectives related to people, profit, safety, quality of service and appearance of the locations
• Coach, teach and demonstrate sound customer service principles to all team members, including direct customer contact to resolve issues when needed
• Coach General Managers to gain an ongoing commitment by all team members to company guidelines for proper non-fuel inventory levels, cash on hand, product pricing, and product mix in daily operations. At random, verify compliance (i.e. by performing inventory counts, cash draw inspections, safe control measures and reconciling all differences.)
• Partner with Talent Acquisition to identify the best available management level talent, whether internal or external; Review and advise team staffing levels; Develop management team and successors
• Monitor key performance indicators to identify opportunities for improvement and clearly communicate opportunities to area director and truck service management team members
• Must complete lead certification requirements related to the majority of restaurant brands they manage (minimum of two).

What we’d like to see:

• An inspirational leader who sets the example
• High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred
• 5+ years of experience in a multi-unit leadership role preferred with proven positive results
• Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
• Exhibit excellent verbal and written communication skills
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint and operational understanding of POS software
• Stay current with industry “best practices” by bench marking competitors, reading industry periodicals, proficient in the latest technical procedures/systems/software and government regulations
• Ability to travel (Including overnight on occasion)
• A valid driver's license

With us, you’ll enjoy:
*Competitive wages and annual bonus opportunity
*Medical, dental, vision and life insurance
*401(k) with a company match
*Paid vacation and holidays
*Tuition reimbursement
*A wide variety of discounts on technology, travel, food and fuel
*Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

Pay Range
$97,000 - 138,600 annually - A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state, or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Working Conditions / Physical Requirements
In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.

Disclaimer
This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.