District Manager in Training - European Wax Center
Westborough, MA 01581
About the Job
The District Manager In Training will be assigned to one or more areas during the DMIT training period. The DMIT will learn all aspects of sales and operations for Artemis Wax owned European Wax Centers. This position will learn full P&L responsibility; how to identify, attract, and develop talent to consistently deliver Key Performance Indicators while growing the business. The DMIT will learn the typical span of control to lead up to 8-12 locations. Preparing to manage Team Member talent and performance development, as well as sales and operational excellence are central to this role. This position will be in the role ideally for three to twelve months as they become prepared for the District Manager role. There is no guarantee of a time in the role or advancement into the District Manager role. The DMIT must be fully trained, prepared and ready to assume the role in the market available to move from the DMIT role into the District Manager role.
This is a salaried exempt role which will require the candidate to have full schedule availability and work the days and hours necessary for the successful completion of assigned tasks and responsibilities.
All Team Members must uphold the Artemis Wax Core Values:
- We are Team Players
- We Play to Win
- We Bring the Energy
- We are Committed
Essential Job Functions and Responsibilities: In this role, the DMIT will learn and prepare to manage all essential functions and responsibilities noted below:
Field and People Leadership
- Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets
- Develop the Center Manager Team to meet their full potential. Coach, mentor and frequently visit Centers to evaluate and coach performance
- Identify, recruit, and develop talent across all levels of the Center. Establish proactive partnerships with beauty schools to drive Wax Specialist recruiting.
- Train and role model the expected Artemis Wax standards and protocols at all times. Holds their team accountable for adhering to the same standards and protocols.
- Effectively communicate and set direction with Center Team. Monitor performance, provide recognition and feedback.
- Ensure each center under supervision is always clean and immaculate and meets all brand standards. Center cleanliness is the responsibility of every employee.
Business Expectations and Rhythms
- Deliver and manage the districts performance across revenue and KPI’s
- Review and assess Center and Market KPI’s, daily. Coach and plan accordingly
- Create effective action plans with Centers to improve daily, weekly, monthly, and annual performance.
- Deep mastery and coaching of sales and scripts
- Manage all aspects of traffic, conversion and staffing to deliver optimal center performance.
- Lead and organize operations, including district payroll, ordering and compliance.
Education / Experience / Qualifications
- 3-5 years of related and applicable experience in a sales driver management role
- Bachelor’s Degree or applicable related work experience
- Full proficiency of Microsoft Office Suite
- Demonstrated results-oriented leadership
- Self-motivated and process focused
- Team Member Centric
- Outstanding communication skills
- Fun. You must have fun.
Work Environment
This position requires frequent travel, 80% of the time or more within the assigned geographic area.
- Must be able to work effectively in stressful environments, communicate with others. Effectively deal with direct reports and customers and accept constructive feedback from direct supervisors.
- Must be able to change activity frequently and cope with interruptions
- Most work is performed indoors. The temperature is moderate and controlled.
- Must be able to stand or sit at a desk for up to 8 hours per day. Standing, walking and sitting are required. Length of time at these tasks varies from day to day.
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Must be able to lift up to 50 lbs. occasionally or as required.
- Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership.
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.