District Manager - Freddy's Frozen Custard & Steakburgers
Grove City, OH 43123
About the Job
Essential Duties and Responsibilities Include:
Directs daily operations of the Area to achieve profit, sales, customer satisfaction, marketing and human resource development objectives. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices.
• Training and execution of all food safety procedures
• Maximizes Area profit objectives and provides leadership and direction to subordinates for achievement of their assigned territory profit objectives.
• Management of food, paper, labor, overhead and other controllable costs
• Management of cash control program, POS targets and risk management targets
• Proactive identification by location of opportunities to enhance profits, and their execution of profit-enhancing objectives
• Execution of Safety and Security policies
• Leadership and direction, including coaching, support, and education, to Managers in profit building and cost management techniques
• Maximizes area sales objectives versus budget and prior year and provides leadership and direction to subordinates for achievement of their assigned territory sales objectives.
• Comparable area sales performance versus budget and prior year
• Percentage of individual units meeting budget; percentage of districts meeting budget
• Development and execution of short and long-term action plans to maximize sales, including down stores
• Education, development and coaching of managers in sales building techniques
• Sales performance of key initiatives including:
Transaction growth %
Late night sales $
Pick up window %
Speed of service
Execution of Quality, Service, Cleanliness and "Customer Courtesy"
• Execution of Company systems and operating procedures
• Frequency, nature, and resolution of customer complaints; identification of trends developing from customer complaints, and development of action plan to address trends
• Execution of national and local marketing programs
• Execution of new product roll-outs
• Establishment of community presence and goodwill for the Brand
• Consistent message to customer (e.g., POP, reader boards, menu boards)
• Proper escalation of employee issues
• Diversity of hires and bench strength at all levels
• Crew, Shift Supervisor and management staffing and turnover levels versus goal
• Creation of a productive and motivating workplace environment through role-modeling, goal setting, coaching and providing training and development
• Recruiting, selection, recognition, compensation, discipline and other labor and employment practices are in compliance with all FREDDY’S policies and procedures and federal, state, and local employment laws
• Training classes and completion of training assignments
• Ongoing review of personal development plans
• Participates in the Area's planning process; including the development and implementation of the Area's business plans and budgets to ensure FREDDY’s growth and development in the territory. Working closely with Development staff.
• Performs other job-related duties as may be assigned or required.
DJ Hospitality Group, a franchisee of Freddy's Frozen Custard & Steakburgers is always looking for the right people to join our team and help grow our business. We currently own and operate locations in Cincinnati, Dayton, and Cleveland. Opening in 2024 Columbus, OH!