District Manager - Carolinas - Guitar Center
Westlake Village, CA
About the Job
Job Description
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.
Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
The District Manager is responsible for the overall retail operations within an assigned territory or district, providing leadership and vision to ensure all aspects of the retail business are performed as expected and an incredible experience is created for all associates and customers. We are looking for a strategic business leader with a demonstrated track record of success in retail operations and field leadership.
RESPONSIBILITIES/DUTIES
- Achieving EBITDA and revenue targets for the district, inclusive of merchandise retail, lessons, repairs, and rental areas
- Manage and execute labor initiatives within budget
- Ensure merchandising initiatives are executed within program designs including (but not limited to):
- GOLD Standard
- GOLD Card
- EHOTH
- Planograms
- Track customer service (OSAT) responses and look for opportunities to improve
- Work with national Services teams to ensure areas are achieving targeted goals
- Hire, develop, and train store managers and store manager candidates. As well, provide guidance and input on all other positions within retail operations that supports the Guitar Center Employer of Choice initiative
- P&L management/accountability for a given district
- Resolve any conflicts within the district
- Additional duties as assigned.
- Bachelor's Degree (or 4 years of equivalent work experience)
- Valid state driver's license and automotive insurance
- 6 years of relevant work experience (in addition to degree or years of previous experience) operating in a complex, fast-paced work environment
- 5 years of experience leading teams within a retail store
- Intermediate knowledge of retail/music instrument industry operations is preferred
- Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Advanced understanding of Guitar Center retail systems and processes is preferred
About Guitar Center
Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
Why join us?
With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [email protected].