District Manager, Asset Protection (Phoenix, AZ) - Abercrombie and Fitch Co.

Job Description 

What Will You Be Doing? 

• Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink location(s)  
• Partner with local store management and corresponding District Managers to meet strategic asset protection objectives 
• Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers 
• Manage AP audit and training program in assigned stores 
• Strong command of business metric analysis and shrink correlations 
• Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service 
• Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI compliance 
• Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance 
• Efficiently recruit, hire, and train Asset Protection Agents and Investigators at times 
• Ensure accuracy and compliance of direct reports (APA/API) through Asset Protection initiatives 
• Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies  
• Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel) 
• Participate in store associate training regarding approved Asset Protection procedures and workshops 
• Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension 
• Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits 
• Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols 
• Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty  
• Conduct investigations and interviews for inventory, cash loss, and violations of policy 
• Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement 
• Complete special projects as assigned by the Regional Manager of Asset Protection 

What Do You Need To Bring? 

• 4-year degree preferred  
• 4 or more years of experience in the Asset Protection field including supervisory role  
• Strong communication and interpersonal skills, fluent in English and local language (where appropriate) 
• Ability to travel to other areas in the district (New Mexico, Arizona, and Colorado)
• Demonstrated ability to lead teams remotely 
• Confident and able to talk in front of groups 
• Effective at fostering strong business partnerships 
• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines  
• Ability to work nights, evenings, and weekends appropriate to retail business needs  
• Must pass a comprehensive background investigation 
• Must be Wicklander - Zulawski trained in interviewing 
• Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis) 

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.  

Our Values 

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental, and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Company vehicle
• Paid time off & one paid volunteer day per year, allowing you to give back to your community
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Global team of people who will celebrate you for being YOU!

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER