Distribution Center Customer Service Rep - KDS Search

My client is seeking a highly motivated individual with exceptional customer service skills to join our team as a Customer Service Representative. In this role, you will deliver outstanding customer service to our valued customers.

This is an excellent opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.

As a Customer Service Representative, your duties will include:

- Handling inbound and outbound calls professionally and courteously

- Assisting customers with inquiries, concerns, and requests

- Providing accurate information about our products, services, and promotions

- Processing orders, returns, and exchanges

- Resolving customer complaints or issues efficiently and effectively

- Maintaining customer records and updating information as required

- Performing data entry tasks accurately and efficiently

To be considered for this position, there are certain requirements that you must fulfill:

- Previous experience in a warehouse or distribution center environment, specifically with handling physical goods

- Familiarity with production and shipping processes for physical goods

- Strong customer service skills for addressing customer needs over the phone or electronically

- Ability to perform repetitive tasks accurately and efficiently

- Comfortable working independently with minimal supervision

- Located near Matawan, NJ to allow for potential on-site work

- High school diploma or equivalent

- Reliable transportation for potential local travel

If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we would love to hear from you.