Dispensary Lead (Full-Time) - Be. (Blue Island) - iAnthus Capital
Blue Island, IL
About the Job
This Dispensary Lead position is located in Blue Island, Illinois.
At iAnthus, we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief.
Who We Are:
iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic ailments) – but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.
Who You Are:
You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!
Professional Competencies:
- Positive attitude
- Exceptional attention to detail and organized
- Strong interpersonal and teamwork skillset
- Excellent verbal and written communication skills
- Ability to multi-task, prioritize, and work in a fast-paced environment
Benefits:
- 12 Days of Paid Time Off
- Nine Paid Holidays
- Paid Sick Leave
- Paid Parental Leave
- Medical, Dental, Vision, FSA, HSA, and Transit Benefits
- Employer Paid Short-Term Disability and Life Insurance
- Wellness Program
- Employee Assistance Program
- Product Discounts
- Ability to work in a growing company where your talents and skills can have a positive impact
Job Summary:
The Dispensary Lead assists in overseeing the daily operations and transactions of the dispensary. The Lead reports directly to the Dispensary Manager. The Lead is also responsible for supporting the staff and executing the company’s goals and delivering exceptional customer service.
Responsibilities:
- Serve as the department's main immediate point of contact for team.
- Ensure dispensary team stays on track.
- Update Assistant Manager or Manager with any issues that need immediate attention.
- Ensure team is following all standard operating procedures and company policies.
- Direct any/all personnel issues or concerns directly to the Assistant Manager.
- Ensure team is remaining professional with all customers, co-workers, and members of the management team.
- Ensure the dispensary's compliance with security, inventory and local and state regulations.
- Manage and inspire staff to deliver the highest level of customer service.
- Ensure the safety and satisfaction of every customer and employee.
- Communicate with management on a regular basis to ensure the dispensary's standards of excellence are upheld.
- Ensure employees follow company protocols.
- Train new team members and coach existing team members.
- Create a warm and welcoming environment for staff and customers.
- Other duties as assigned.
Qualifications:
- High School diploma or GED
- Familiarity with point-of-sale systems.
- Practical and pro-active thinking.
- Attention to detail, organized and patient.
- Excellent at multitasking.
- In depth knowledge of cannabis products.
- Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations.
- Ability to communicate clearly and effectively in all situations with staff and customers.
- Ability to work under pressure without losing composure.
- Friendly, warm personality.
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