Dispensary General Manager - North Miami - The Flowery

Job Title: General Manager | Reports to: Director of Retail Ops | Location: 1900 Biscayne Blvd Ste 108, miami, FL 33181

Job Description:

• Create and enforce dispensary SOPs
• Create OMMU accounts for team members and train staff on dispensation and patient allotments
• Create scheduling & zoning charts according to operational needs
• Submit weekly payroll
• Determine time off approvals - approve or deny based on future scheduling needs
• Address and correct client escalations
• Report overall client concerns and feedback
• Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation, ATM cash refill and reporting)
• Accept product transfers and delivery
• Ensure that each patient receives outstanding guest service by providing guidance, solutions and a friendly environment

• Analyze and measure sales trends; develop and implement plans to maximize sales
• Train, supervise, and evaluate all departmental employees to assure compliance with departmental SOPs
• Engage with and inspire store team members to achieve maximum performance
• Ensure departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations, including confidentiality, training, patient record keeping, creation, review, and submission of reports, and preparation of policies and procedures.
• Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-throughs, monthly one-on-one meetings with team members and audits
• Conduct and oversee dispensary audits
• Partner with brand management for proper training on individual brands and products

• Ensure proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
• Partner with the Human Resources department to take disciplinary actions when required and discuss potential promotions or role changes
• Ensure a clean and organized dispensary for our patients
• Contribute to a positive and inclusive work environment
• Oversee and ensure cash management procedures are followed. Including: transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash
• Engage and coordinate with managers in all departments to ensure the dispensary runs smoothly. Including: delivery, cultivation, and security.
• Stay informed and knowledgeable about state and local laws, regulations, and industry news

• Continually evaluate and react to performance issues
• Report any staffing needs or concerns to Human Resources
• Provide problem resolution to facilitate faster improvements and improved working relations
• Must be able to lift 50lbs
• Must be able to sit, stand bend, kneel etc for extended periods of time

Starting Wage: $50,000/year salary. Yearly or performance based evaluations per the company's discretion. All salaried employees automatically qualify for benefits (health, dental and/or vision), PTO & Paid Holidays upon employment.

The Flowery is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.The Flowery IS UNITED BY OUR VISION, MISSION, & VALUESOur Vision why we exist is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.Our Mission how we will do this is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.Our Values Integrity | Collaboration | Alignment | Intentionality | Accountability | AgilityBONUS DUTIES YOU SHOULD UNDERSTAND:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Must be able to pass a Level 2 Background Check for eligibility.