Dispatcher - Holiday Oil

We are looking for a highly organized and detail-oriented Dispatcher to join our team. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks simultaneously. As a Dispatcher, you will play a key role in ensuring the timely and efficient delivery of fuel to our customers.

Job Purpose

Assigns drivers and vehicles to convey fuel to assigned destinations. Provides updates to customers on delivery status. Tracks driver assignments and other shipping data in a computer database.

Duties and Responsibilities

• Dispatch loads to company drivers
• Acts as liaison between drivers and brokers/customers
• Identify resolutions for driver issues, concerns, and challenges
• Ability to communicate well with drivers
• Maintains weekly schedule
• Consistently meets utilization and revenue KPIs for trucks/drivers
• Meets all safety goals set forth by management
• Audits driver logs and any other safety issues that may arise
• Assist in back-office areas when needed
• On call
• Works weekends

Skills and Education Requirements

• This position must possess strong interpersonal skills
• Ability to communicate effectively with internal customers, external customers, and outside agencies. Ability to work independently with minimal supervision
• Must be able to prioritize workload
• Ability to read and interpret maps
• Strong critical thinking skill and problem-solving skills
• Ability to make quick and accurate decisions under pressure
• Ability to adapt to changes in technology and processes
• Proficient in FMCSA regulations
• Basic to intermediate experience with Microsoft Office
• High School graduate or equivalent
• Transportation experience 1-3 years
• CDL preferred
• Fuel experience preferred

Physical requirements

This position's physical demands listed below reflect activities employees are expected to perform during each day worked.

Please choose one:

□ I have reviewed this job description and I understand all my job duties and responsibilities and I am able to perform the essential functions as outlined.

□ I am unable to perform the essential functions as outlined. I wish to seek a reasonable accommodation under the Americans with Disabilities act.

□ I am unable to perform the essential functions as outlined.

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