Dispatcher - Shift - Pinnacle Group
Allentown, PA
About the Job
DispatcherÂ
Pay Range: $25.00 - $30.00
Role is onsite 5 days a week at Allentown, PA
12 months contract
Job Description:
Purpose:
Pay Range: $25.00 - $30.00
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
#LI-SM4
Pay Range: $25.00 - $30.00
Role is onsite 5 days a week at Allentown, PA
12 months contract
Job Description:
Purpose:
- During shifts in conjunction with System Operator and appropriate supervisors, contacts, directs and dispatches personnel to respond to service problems and emergencies.
- Direct and dispatch work crews to appropriate locations according to customer requests, specifications, or needs.
- Coordinates activities with Distribution and Transmission system operators to ensure the safe and effective use of resources.
- Informs Distribution and Transmission system operators of critical information to ensure the most effective and safe response to customers.
- Interact with the client and contractor crews performing work and restoration on the system in a professional manner.
- Interact with the 911 centers in a professional manner and ensure all required information is transmitted between the parties to allow the client and emergency personnel to respond to emergencies in the most efficient and safest way possible.
- Receives and handles calls during emergency conditions and service interruptions.
- Performs in a courteous and professional manner while satisfying customer inquiries and complaints, both verbal and written.
- Promotes high standards of customer and public relations.
- Calls out, directs and dispatches personnel, secures assistance or requests help from other departments as necessary.
- Monitor personnel and/or equipment locations and utilization in order to ensure the most effective use of resources.
- Perform administrative functions.
- Performs such other related duties as assigned or as necessary.
- Responds to callouts as required by company policies and procedures
- Basic understanding of electrical distribution system.
- Ability to obtain NERC/CIP PSP clearance.
- Successful completion of CRITICALL test
- Experience in dispatching work via electronic system
- Role is onsite 5 days a week at Allentown, PA
Pay Range: $25.00 - $30.00
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
#LI-SM4
Source : Pinnacle Group