Dispatcher, (P/T, 21 Hours Per Week), Dispatcher(F/T) - Includes Weekends at Rochdale Village, Inc.

DUTIES and RESPONSIBILITIES (include, but not limited to):

• Maintain a blotter which reflects all occurrences during the tour of duty;
• Record all complaints on Log from cooperators and assignments of the Security Officers dispatched to correct the condition, indicating the time of the occurrence(s) and resolution;
• Maintain radio contact with security personnel on patrol of the assignments of specific complaints and crime conditions as brought to the attention of security from any source;
• Notify the security supervisors on patrol when a Public Safety Officer fails to communicate with the security headquarters hourly as prescribed;
• Assist staff supervisors in the assignment of walkie-talkie distribution and record same. Record and notify the police of vehicles towed from Rochdale Village; maintain records of purchases and review parking lot records and record changes;
• Interview complainants and prepare security reports for those complainants who appear in person at the security office; and
• Other related duties as assigned.

QUALIFICATIONS and EXPERIENCE:

• Minimum High School Diploma or equivalent. Some college, trade of business school (preferred).
• Proficient computer skills.
• Accurate typing, minimum 40-50 wpm (preferred).
• Minimum of 1-year prior dispatch experience.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Time management – the ability to organize and manage multiple priorities.