Dispatcher - Venu+

WHAT WE DO

VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.

Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.

Description

We are seeking a friendly and organized Dispatcher to join our team in the entertainment industry. As a Dispatcher, you will be responsible for coordinating and managing the schedules of our drivers to pick up and deliver equipment to our customers or vendors. You will play a crucial role in ensuring that our drivers drive smoothly and efficiently. If you have a passion for the entertainment industry and excel in fast-paced environments, we would love to hear from you!

Responsibilities

• Efficiently dispatch personnel and resources to various locations according to the established schedule
• Monitor and track the progress of assignments and provide updates to the appropriate parties
• Coordinate with drivers and field personnel to ensure timely delivery of goods and services
• Receive and process incoming requests for assistance or services and prioritize them based on urgency
• Maintain accurate records of all dispatch activities, including assignments, completion times, and any issues encountered
• Communicate effectively with internal teams, customers, and external stakeholders to ensure all requirements are met
• Remain informed of any changes or updates that could potentially impact the dispatch operations

Requirements

• High school diploma or equivalent
• Attention to detail and ability to multitask
• Strong communication and interpersonal abilities
• Proficiency in using scheduling software and tools
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Ability to remain calm under pressure and handle emergencies
• Flexibility to work evenings, weekends, and holidays as needed
• Proven experience in a similar role, preferably in the entertainment industry
• Knowledge of the entertainment industry and understanding of local routes and driver needs