Dispatcher from System One

Middlesex, NJ

About the Job

Dispatcher
Pay: $22 - $24/hr (based on experience)
Hours: 8 a.m. - 5 p.m.
Location: Middlesex, NJ
Duration: Temp to perm

Duties and Responsibilities:

Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers.
Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction.
Ensuring the safe and timely pick-up and delivery of shipments.
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules.
Responding to sales questions to inform them about expected ship and delivery dates and providing answers to other questions they may have.
Relaying information such as work orders or other messages to and from work crews or supervisors.
Using telephones, two-way radios or outlook email to contact employees.
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.

Qualifications:

Excellent communication skills
Proficiency in Microsoft Office and logistics software
Excellent clerical and organization skills to keep track of schedules, routes and personnel
Knowledge of computers for scheduling and other dispatching duties
Ability to multitask with different events happening at the same time
Ability to work under stress and remain calm
Ability to relay information in a fast-paced environment

Physical Requirements:

Position works primarily in a warehouse environment
Constant telephone activity; must have a high comfort level of initiating conversation
Moderate noise levels
Occupation requires being sedentary greater than or equal to 80% of the time
Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending
Regularly required to work on multiple concurrent tasks with constant interruptions

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