Dispatcher - Clean Earth

Are you looking for an opportunity that is more than a job?  Plant your roots and grow with Clean Earth.  Here at Clean Earth, you will have the opportunity for a career in the growing field of environmental sustainability. Clean Earth provides waste solutions to retailers, pharmacies, hospitals, government operations, harbors, manufacturers, and consumers. Clean Earth ensures a cleaner, greener planet for generations to come.  You could be part of the solution! 

Why join Clean Earth? 

In addition to competitive pay, we also offer: 

• Health benefits available Day 1 
• 401k available Day 1 
• 10+ paid holidays/year 
• Free HAZWOPER training and certification 
• Overtime opportunities 
• Ability to be cross-trained into different roles 

Clean Earth is a leading provider of environmental services with over 60 facilities throughout the U.S. We are a division of Enviri Corporation, a global powerhouse with over 11,000 employees. And we were recently named as one of America's Most Loved Workplaces 2022 by Newsweek! 

If you love being at the heart of the action, interfacing with customer service and drivers to quickly and efficiently respond to customer needs, this job may be the perfect fit for you.

Under immediate direction, provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer’s needs. Dispatches vehicles on a pre-set route for each CSR daily in the interest of efficient customer service.

• Assist Customer Service with customer requests, route changes, rescheduling for pickups/missed stops.
• Provides highest level of customer service to all customers in line with Customer objectives.
• Monitor and escalate CIC’s to supervisor & Assist walk-in customers
• Responsible for All Logistics/Transportation
• Understand and review daily the Atlas routing system
• Conduct daily debriefs for all drivers
• Assist with Team Member electronic issues or concerns
• Build and print routes for drivers daily, including but not limited to shipping documents, route sheets, shipping labels
• Dispatch drivers for extra, early service or missed pick-ups
• Create load sheets
• Reviews driver’s paperwork (DVIR’s, ELD Logs) and DQF files
• Review and updates routes, new customers based on daily communication, reroutes existing customers as required
• Debrief drivers in accordance with written SOP's
• Complete consolidated manifests for trailer shipments
• Ensures that routes are balanced daily
• Forwards DVIR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance request
• Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
• Prepares reviews and stamps all manifests
• Assists Trans Supervisor/Manager as needed/directed
• Handle 3rd Party Hauler paperwork
• Track and input DOT hours/ JJ Keller.
• Monitors Company policies and procedures, communicating to staff, as necessary
• Communicate performance standards and objectives
• Monitors operations and work of all CSRs
• Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
• Perform any other administrative duties assigned by management

Our qualified candidate will have:

• A high school diploma or GED
• One or more years of experience as an Administrative Assistant

Preferred qualifications include:

• Two or more years of transportation/logistics experience
• Experience developing routes using a routing software; Descartes experience ideal
• Highly developed verbal and written communication skills in English
• Ability to work safely and carefully to prevent injury to self or others
• Knowledge of Microsoft Office suite including Excel, Word, Teams, SharePoint, Outlook, and PowerPoint
• Ability to maintain a safe and compliant workplace

Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence.  Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.  This line is dedicated to disability applications only.  No other inquiries will receive a response.