Dispatcher II- Lateral - City of Fairfield, California

Be the Change You Want!

The Fairfield Police Department serves a diverse community and exists to improve the quality of life in Fairfield. The department is committed to working with our community members to solve problems together.  Dispatchers are an integral part of this effort and the 9-1-1 system, receiving emergency and non-emergency calls and acting as a liaison between the members of the community, other agencies, department personnel and field units in support of the City's organizational goals and objectives. If you have compassion, emotional intelligence, a willingness to learn and the ability to multi-task, this is the job for you!

• CalPERS pension eligibility
• Generous contributions to medical, dental, and vision plans
  • 3 medical carriers to choose from: Kaiser, Sutter Health or Western Health
• 50 hours of personal leave (cashable) annually, plus vacation and sick leave
• Employer paid life insurance, deferred comp and retirement health savings contributions
• Bilingual Pay for qualifying languages ($100/month)
• Tuition Reimbursement up to $6,000 annually
• Employer paid Employee Assistance Program and robust wellness and peer support program, including comfort canine Maddox!

DESCRIPTION:
The Dispatcher II classification is the journey-level in the Dispatcher I/II series and performs the full range of radio and telephone dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response; includes additional responsibilities related to coordinating police response and handling police radio communications.  

WORKING CONDITIONS:
Work is performed in the Communications Center in the Police Department. The environment includes exposure to stressful situations; work will involve pressure generated by the necessity for appropriate and timely response and follow-up required by emergency and routine events that often occur simultaneously. Dispatchers are assigned to shifts on a rotating basis including day, swing or graveyard, depending upon department needs. Work will include shift assignments on weekends and holidays.

PHYSICAL DEMANDS:
Primarily sedentary work requiring the ability to sit for long periods of time and manual dexterity to sufficiently operate computer keyboards. Requires good vision, the ability to hear well enough to receive information over the telephone and radio amid background noise, and verbal clarity. Work will also involve bending, twisting, turning and reaching.