Dispatcher - Home Services/Service Titan - Bassett Services

Looking to TRADE up to a better opportunity? Bassett Home Services is looking for someone self-motivated with a positive attitude to join our growing and dedicated Team.

What’s in it for YOU:

Pay: $16 - $20 / hourly.

Location:

• 2601 Fortune Circle East. Suite 200C. Indianapolis.

Schedule

• Monday - Friday, Day Shift
• Flexible schedule
• 5 Days on 2 Days off
• Lunch break 

Benefits

• 100% Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

Responsibilities:

• Receive emergency and non-emergency calls and record significant information as necessary
• Knowledgeably prioritize calls according to importance and urgency
• Monitor field technicians in order to effectively prioritize their schedules and use of time
• Schedule appointments with clients using the right tech/right call guidelines
• Data entry into the computer system to track calls and client information as necessary

Qualifications:

• Previous dispatching experience (Must Have) Bonus if in the home services industry and/or experience with service titan.
• Strong attention to details
• Conscientious, team player
• Honesty integrity, quality craftsmanship and a good attitude

Ability to commute/relocate: