Dispatcher / CSR - Riverside, CA - ARS-Rescue Rooter

ARS/Rescue Rooter is one of the fastest growing companies in North America, providing Plumbing services to our customers. We currently have an excellent opportunity for a  Dispatcher /CSR to join our team.

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

We Offer:

• Competitive hourly rate - $18 - 21/hr. depending on experience
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option with Health Saving Account and annual company contribution
• Employer paid Telehealth benefits with virtual doctor visits from day one for employee and family
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Potential to fast-track your career into management!
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) 
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

• Service dispatching experience preferred (preference given to candidates with plumbing or HVAC industry experience).
• 2 years phone-based customer service experience required.
• Excellent communication & computer skills.
• Must be able to work a flexible schedule including evenings, weekends and holidays.
• Must have a high school diploma or GED.

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008). 

ARS/Rescue Rooter - Making it Work! Making it Right!

We are an equal opportunity employer

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