Dispatcher Clerk - New Opening! - Personnel Services Unlimited
Shelby, NC 28150
About the Job
About the Role:
Personnel Services Unlimited (PSU) seeks candidates for a Dispatcher Clerk opening in Shelby, NC! This 1st shift, full-time, long-term opportunity can lead to permanent hire.
- Pay: $19.00/HR
- Hours: Four (ten-hour) days, 8 a.m.- 6 p.m., rotating every other weekend.
- Benefits: PSU offers Health Insurance, Paid Time Off, and Bonuses.
Responsibilities include:
- Service Call Management and Communication: Handle emergency and non-emergency calls. Receive and dispatch service calls, get updates from technicians, and address inquiries and complaints.
- Data Entry and Technical Support: Manage service calls in SAP, update GPS and Version Reval, provide technical support for iPads and portals, reset passwords, and input data for new hires.
- Scheduling, Monitoring, and Reporting: Schedule transportation, assign crews and drivers, set up work orders, monitor job progress, analyze reports, close old service calls, and ensure proper call closure.
- Administrative and Miscellaneous Duties: Maintain service logs, manage the office calendar, assist with timesheet data entry, communicate uniform information, invoice route calls, attend meetings, and be backup for deliveries and invoicing.
Job Skills and Requirements:
- Proven experience as a dispatcher.
- Comfortable using computers to track shipments and communicate with customers.
- Proficient in SAP software systems.
- Strong multitasking skills. Well-organized and Detail-Oriented.
- Outstanding verbal communication, active listening, and the ability to communicate professionally over email and the phone.
- High School Diploma or GED
Interested? Qualified candidates can Apply Directly now. Questions? Call or visit our office (Shelby: 704-484-0344) for more information on this role and others.
Personnel Services Unlimited is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Source : Personnel Services Unlimited