Dispatch Coordinator - The Ruby Company

About Ruby Company

Est. in 1966, The Ruby Company is a national produce, distribution, and supply company that builds partnerships between growers and commercial purchasers to deliver the best product consistently and with integrity.

We believe in an ethical and transparent business model in which we have skin in the game, investing not only in our team and capabilities, but in the relationships, we build with our customers and growers. Since opening our doors, we have built a strong reputation through performance and relationships. We are searching for motivated, hard- working, and driven individuals with an entrepreneurial spirit to join our team. Don’t just take any job, build your professional career right here at The Ruby Company.

Job Description

This position will be able to work out of either our Chicago, IL or Buffalo Grove, IL office. As Dispatch Operations Coordinator, you will be responsible for managing the day-to-day tasks and operations for key customers, ensuring all are being serviced appropriately. Regular tasks could consist of building loads, scheduling loads with facilities, problem solving and ensuring the proper service is being provided to the customer through excellent communication both internally and externally. This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (procurement, sales, and management) as well as external customer facing responsibilities. Dispatch Operations is a key role and should be focused on servicing and adding value to our customer network.

Ideal Candidate Skills, Experience, and Qualifications

Bachelor’s/4-year Degree (strongly preferred)

1-3 years of logistics (preferred) or related experience (customer service, operations, account mgmt.)

Professional, prompt, and polished written and verbal communication skills

Strong interpersonal and relationship building skills

Ability to identify and resolve problems independently and with sound judgement

Ability to consistently demonstrate accuracy, thoroughness and dependability in a fast-paced environment

Ability to maintain accuracy and attention to detail within daily work assignment

Persistent work ethic and self-motivation

Detailed and deadline-oriented

Strong computer skills

What we have to offer

Full health benefits and 401k matching

Energetic, fun, and friendly work environment

Limitless internal growth potential

Casual dress code

Open door policy

Compensation

Competitive Salary + Bonus Eligible

The Ruby Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.