Disaster Recovery Analyst - Computer Task Group, Inc

CTG is seeking to fill a Disaster Recovery Analyst opening for our client in Richmond, VA.

Location: Richmond, VA
Duration: Permanent Placement

Duties:

• Develop, maintain, and test disaster recovery plans (process documentation), including creating clear, concise user manuals, guides, and reports.
• Collaborate with subject-matter experts (SMEs) across various departments to ensure consistency and continuity in disaster recovery for IT systems.
• Integrate disaster recovery and business continuity plans with other teams such as emergency management, information security, and service management.
• Communicate complex technical information effectively to diverse audiences, including business leaders and technical staff.
• Conduct regular training, tabletop drills, and real failover exercises to ensure readiness in disaster recovery scenarios.
• Perform risk assessments to identify potential threats and develop risk mitigation procedures.
• Stay up-to-date with industry trends and best practices in disaster recovery.
• Oversee data recovery management for both virtual and physical environments.
• Evaluate past disasters and identify areas for improvement in disaster recovery strategies.
• Define roles and responsibilities for team members to ensure accountability during disaster recovery efforts.
• Secure physical locations to ensure readiness during disasters.
• Manage disaster recovery service vendors and service provider contracts.
• Set up alerts to notify multiple employees when a disaster occurs.
• Ensure visible commitment to diversity, equity, and inclusion programs and initiatives.

Skills:

• Strong analytical abilities, including process analysis, problem-solving, and root cause analysis.
• Exceptional communication skills, including the ability to discuss complex disaster recovery concepts with both technical and business leaders.
• Strong collaboration and teamwork skills to work effectively across departments.
• Strong technical writing skills, with a focus on developing disaster recovery documentation and reports.
• Ability to work independently and manage multiple priorities in a high-stress environment.

Experience:

• Minimum 3 years of experience working with disaster recovery program documentation, policies, standards, and guidelines.
• Experience in conducting risk assessments and developing risk mitigation plans.
• Previous experience creating disaster recovery plans from scratch, as this is a solo role for now.

Education:

• Required Education: Associate degree in Information Technology or a related field with 3 years of related experience, or an equivalent combination of education and experience.
• Preferred Education: Bachelor’s degree in Information Technology or a related field with 5 years of related experience, or an equivalent combination of education and experience.

Other Knowledge, Skills, and Abilities Required:

• Strong communication skills with the ability to discuss disaster recovery with business leaders and technical teams.
• Ability to independently create and build disaster recovery plans, especially for a one-person team.

Cultural Responsiveness:

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Working Conditions & Additional Job Requirements:

• High-stress periods and fluctuating workloads may occur.
• General office environment with occasional travel to off-site locations, including in adverse weather conditions.
• May experience constant interruptions and periods of working alone.

Physical Requirements:

• Lifting/Carrying (0-50 lbs.)
• Walking and standing
• Mental/Sensory: Strong recall, reasoning, problem-solving, and logical thinking skills.
• Emotional: Able to handle multiple priorities, frequent customer interactions, and adapt to frequent changes.

Location:

This position reports to the Parham Road Office in Richmond, VA.

Remote or Onsite: This is a hybrid role: 3 days in the office, 2 days remote. After a 3-month trial period, the candidate will have the option to be fully remote.

Schedule: Monday-Friday, 8 AM to 5 PM

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties. Thank you!

Note: This position is a one-person team, so candidates must have prior experience in building disaster recovery plans from the ground up and be able to work independently. A significant portion of the role involves technical writing.