Disability Systems Configuration Consultant - Sedgwick Claims Management Services, Inc.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Disability Systems Configuration Consultant

PRIMARY PURPOSE:  To manage the implementations of existing technology platforms, including JURIS, iVOS, IFN, SIR, TAMS and other ancillary applications needed for new client start-ups and existing client rounding projects.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Works with Implementation Manager, SME organization, WFA IT, Client Services and Client to identify necessary technology components for new programs and/or lines of business.
• Develops and prepares information necessary for setup of appropriate systems to include:  JURIS parameters, structure and policy setup; Disability parameters; FMLA and Leave parameters; Benefit Plan matrix setup; Call Center setup including dissemination matrix; iVOS parameters; SIR imaging; OSHA; additional ancillary or systems needed for the specified project.
• Works with Implementation Manager to engage project manager for custom projects.
• Communicates activity progress to involved parties.
• Alerts Implementation Manager to issues involving clients as appropriate.
• Transitions program to Decision Support Services (DSS) after implementation for ongoing maintenance.
• Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing
Bachelor's degree or equivalent from an accredited college or university preferred. Major in business administration, statistics, information technology or quantitative analysis preferred.

Experience
Six (6) years of related experience required or equivalent combination of education and experience to include two (2) years of Juris knowledge, five (5) years of insurance-related experience (i.e. claims management, managed care).

Skills & Knowledge

• Strong project management skills
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.