Disability Representative - Sedgwick Claims Management Services, Inc.
Southfield, MI
About the Job
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
Disability Representative
Disability Representative
Our teams connect! We collaborate one day a week in the office for a connection day. Our Southfield office is located at: 300 Galleria Officentre Suite 200,300, 310, 320 Southfield MI 48034
Are you looking for an impactful job requiring that offers an opportunity to develop a professional career? Bring your 2+ years’ experience in a office setting or medical experience and grow with us!
A stable and consistent work environment in an office and/or virtual setting
A training program to learn how to help employees and customers from some of the world’s most reputable brands.
An assigned mentor and manager who will guide you on your career journey.
Career development and promotional growth opportunities through increasing responsibilities
A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.
PRIMARY PURPOSE OF THE ROLE:
To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
QUALIFICATIONS
Education & Licensing: High school diploma or GED required.
Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required
PC literate, including Microsoft Office products, Windows environment.
Must meet minimum typing requirements.
Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
TAKING CARE OF YOU
Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
An assigned mentor and manager that will support and guide you on your career journey.
Career development and promotional growth opportunities
A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.
Work environment requirements:
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking.
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.