Director, Website Merchandising - Williams-Sonoma, Inc.

About the Team

Every day we strive to deliver an inspiring, friction-free experience for our customers. A part of the broader ecommerce team, the Site Merchandising team is responsible for product discovery and creating an easy, intuitive shopping experience.

About the Role

The Director, Website Merchandising leads the merchandising strategy and execution for the direct to customer channel to drive sales, profit and engagement goals. You are responsible for product discovery and creating an easy, inspiring shopping experience. You will own the site merchandising strategy, launch new site features, and collaborate with marketing to ensure big ideas and content strategy are cutting through.

About You

You are an entrepreneurial, customer obsessed, data driven merchant. You are a digital storyteller, with a transformational mindset, who excels at creating compelling and emotionally engaging experiences. You enjoy identifying and packaging actionable insights to constantly iterate and optimize the customer experience. You are highly curious, always asking why, trying to find a better way to do things. You get joy out of developing creative solutions to problems and let nothing get in the way of delivering a best-in-class experience.

We're excited about you because...

• 5+ years of Merchandising, eCommerce or Marketing experience
• Excellent project management skills
• Strong affinity for the product and the Pottery Barn brand
• Proven analytical and business planning skills
• Able to make timely decisions, anticipate problems, and provide creative solutions
• Well-organized and detail-oriented
• Able to deal with ambiguity and a changing environment
• Excellent written and verbal communication skills
• Strong quantitative skills
• Highly curious
• Bachelor's Degree required
• Ability to perform work onsite in the San Francisco office full-time pending state, local, and Company return-to-work guidance during and after the COVID-19 pandemic.

Update Technical Competencies

• Experience creating engaging PowerPoint presentations
• Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration)

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $176,000 - $188,000 annually. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.