Director, Transfer and Career Centers at Chaffey College

Situated on the ancestral homeland of the Tongva Peoples, Chaffey College is one of the oldest community colleges in California and serves a variety of communities, workforce partners, and students. While other community colleges are often named after their geographic area, Chaffey College is named after local innovator, George Chaffey, who, among other things, implemented street lights in the city of Ontario. Like its namesake, we are known for an innovative culture, dynamic environment, and future-mindedness. We remain closely tied to our community and are seeking leaders who will join us in our quest to provide responsive and supportive programming to engage and improve the communities we serve. The entire campus community aspires to consistently fulfill the vision that Chaffey College “improves lives through education.”
 
Chaffey College celebrates the diverse communities we serve. As a federally recognized Hispanic Serving Institution (HSI) Chaffey’s student population includes over 62% identifying as Latinx, 17% White, 8% African-American/Black, 6% Asian, and smaller percentages of Filipino (2.8%), Native American (0.40%), Pacific Islander (0.30%), or decline to state (2.82%). Furthermore, 40% of our students are first-generation college students, and approximately 62% of students are eligible for some form of financial aid. The current student population identifies as 62% female and 36% male with smaller percentages who either decline to state or identify as non-binary. Approximately 5% of Chaffey’s students utilize Disabled Programs and Services for support. To support the diverse needs of these populations and their intersections, the College has developed a variety of robust equity-driven efforts in and out of the classroom including the Center for Culture and Social Justice, Panther Care, Turning Point, Success Centers, GPS Centers, and BLOOM training.

Under direction, provide leadership and direct the operation of the Transfer and Career Center(s).  This includes developing and implementing program plans, policies and procedures to support College goals and comply with state and federal mandates; develop and manage operational budgets; supervise and train assigned personnel; monitor student progress; prepare reports; evaluate program effectiveness; and facilitate an environment of inclusiveness and equity-mindedness.

• Manage program operations, planning, training, supervision, budget management, and program evaluation for the Transfer and Career Center(s);
• Using an institutional framework(s) such as Guided Pathways, oversee and coordinate the College’s Transfer and Career Center(s); lead the design, strategic plan, development, and implementation of the College’s transfer programs and career services including student employment, job/internship placement assistance, and career development to meet the needs of students and the strategic objectives of the College; 
• In alignment with the College’s mission and goals, develop, recommend, implement, and evaluate a comprehensive transfer strategy and program to increase transfer rates of students to CSU, UC, and other four-year institutions;
• In collaboration with appropriate departments and stakeholders, develop program-specific goals to support College priorities and comply with applicable state and federal regulations; design and implement procedures, services, and activities required to achieve individual program goals; and develop and implement strategies for guided pathways and student-centered success metrics;
• Collaborate with counselors, faculty, matriculation personnel, and students to address transfer students’ needs for information, academic guidance, and application assistance; develop strategies to promote transfer opportunities to all students; address unique needs of underrepresented students and identify resources for students with special needs; and in conjunction with the articulation officer, maintain/present current documentation on course articulation issues; 
• In alignment with the College’s mission and goals, develop, recommend, implement, and evaluate a comprehensive career services strategy and program, which supports the College’s commitment to preparing students for professional success including entry into and progression of high wage/high growth employment closely-related to their fields of study;
• Develop program-specific goals; design and implement procedures, services and activities required to achieve individual program goals; in coordination with the counseling unit, develop and implement strategies to assist students in determining career goals;
• Maintain knowledge of the unique needs within various academic programs, prioritize and direct initiatives to develop programs and resources relevant to those needs in collaboration with area faculty and other stakeholders;
• Collaborate with College workforce development and Career Technical Education programs to create pathways and procedures to transition students from certificate/degree completion to job placement opportunities;
• Identify general and career technical education needs related to high growth jobs, develop supports and training in response to needs, and collaborate with local employers and organizations on internship and career opportunities for students;
• Develop relationships with industry sectors and employers to enhance job placement for students and graduates;
• Oversee a student-facing center(s) ensuring exceptional service, relevant supports, and modern technology and tools while ensuring operational efficiency;
• Ensure modern, relevant, and effective online services, tools, and supports representative of the standards and identity of the College;
• Develop and manage operational budgets; and recommend specific needs for staffing, facilities, and capital expenditures to support identified program goals in alignment with College resource planning and program review and evaluation; 
• Maintain currency in educational and industry trends impacting outcomes in assigned areas, relevant regulations and requirements, and local and statewide goals and initiatives;
• Establish and oversee procedures for tracking students and monitoring their progress toward transfer and established career outcomes, collect and report data reflecting students’ transfer readiness and college transfer rates, comply with state reporting requirements, maintain/update as appropriate strategic plans for transfer and career services;
• Develop and ensure effective team dynamics and standards; and train, supervise, and evaluate assigned personnel; 
• Attend regional meetings, various activities and functions related to assigned area outcomes, and local and state conferences;
• Serve as liaison between student services, instructional programs, and other college offices/departments to develop strategies to achieve transfer and career outcomes; 
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Master’s degree AND one (1) year of formal training, internship, or leadership experience reasonably related to the position;
• Understanding of program planning and implementation, supervision, and budgeting.
• Demonstrated evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment.

• Current practices in the organization and facilitation of college and university transfer and high school success requirements;
• Current career development practices and programming; job search and job development methods; and career preparation skills, supports, and training; 
• Current transfer pathways and requirements of four-year institutions;
• Educational and industry trends impacting outcomes in assigned areas, relevant regulations and requirements, and local and statewide goals and initiatives;
• Principles of team development and effectiveness, supervision, training, and employee evaluation;
• Financial and statistical record keeping and data analysis.

• Work with a diverse population of students, faculty, and staff to plan, develop, and implement programs and services related to the assigned areas;
• Evaluate needs, present recommendations, and make comprehensive oral and written presentations;
• Develop and ensure the delivery of effective transfer and career services both in-person and online;
• Work effectively in meeting educational and cultural needs of citizens with widely diverse backgrounds, abilities, interests and goals;
• Effectively market the Career Center in securing job placement for students with varying academic backgrounds, skills, and career interests;
• Effectively market transfer-related programming to students and university and other stakeholders;
• Establish and maintain cooperative working relationships with students, faculty, staff, and others contacted in the course of performing assigned duties;
• Develop an effective team(s), and supervise, train, and evaluate personnel; 
• Communicate effectively orally and in writing;
• Represent the College at a variety of venues including transfer institutions, community and  business organizations, and potential employers;

• At least two (2) years of supervisory or managerial experience in a two-year college or university student service setting in a reasonably related assignment;
• At least two (2) years of leadership experience in career services, career development, workforce development, or a closely related field;
• At least two (2) years of leadership experience in transfer services, transfer-related guidance, or a closely related department or support structure;
• Experience managing the operations of a student-facing department, program, or service;
• Experience supervising and evaluating bargaining unit employees;
• Knowledge of admissions and transfer processes between community colleges and four-year institutions;
• Understanding and utilization of modern and digital research methods, including collection and statistical compilation and analysis of data for decision-making, as well as procedures for tracking and maintaining student and program records;
• Experience in planning and supervising the coordination of events to serve a multi-ethnic underrepresented  and non-traditional student body, staff, and community;
• Direct experience in working with equity-related programs to mitigate disproportionate impact and close achievement gaps;
• Familiarity with techniques used to recruit, motivate, and retain students in college academic programs and supports.

SPECIAL CONDITIONS
Positions in this classification may be required to work varied hours according to need.
 
CONDITIONS OF EMPLOYMENT
This is a full-time, 12-month position; Level III, Range 25 of the Management Personnel Plan with starting salary of Step A, $11,833/month. Effective date of employment will be as soon as a successful candidate is selected and a mutually agreed upon date is determined. Excellent benefits include: health care, dental program, and vision services for employees and eligible dependents; and retirement coverage through the California Public Employees' Retirement System (PERS).
 
Being able and ready to work onsite at a Chaffey facility or location is an essential function of this job. Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job.  
 
APPLICATION PROCESS
Chaffey College recently utilizes online electronic application system. Our application can  be accessed at   https://www.schooljobs.com/careers/chaffey . The  application must  be completely filled out in detail and clearly show that you meet the qualifications as set forth in the announcement, and you must upload the following documents:
 
Please do not include any additional documents; only the documents that are indicated below. If you upload documents that are  not  required,  your  application may  be disqualified. Please do not submit letters of recommendation or documents that contain your photograph.
 

• Cover Letter
• Resume
• Copy of Transcripts (Transcripts must indicate degree earned/conferred photocopies or computer printouts are acceptable. Transcripts of all degrees applicable to meeting the minimum qualifications for this position must be included. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts. International transcripts must be transcribed and evaluated in English by a bona fide evaluation service. Official sealed transcripts will be required upon hire.)