Director Total Facilities Management - Chimes International Limited

Compensation: $150,000-$175,000 AnnuallyJoin Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Key Responsibilities:Strategic Leadership & Planning:

• Develop and implement a strategic facilities management plan that aligns with the organization's long-term goals.
• Establish and maintain key performance indicators (KPIs) to monitor and improve facilities performance.
• Drive initiatives to enhance operational efficiency, reduce costs, and improve service quality.
• Collaborate with senior management to align facilities operations with overall business strategies.

Operations Management:

• Oversee the day-to-day operations of facilities management, including building operations, maintenance, space planning, and safety protocols.
• Ensure all facilities are fully operational and maintain optimal working conditions, including HVAC, electrical, plumbing, and structural systems.
• Manage the allocation of resources, including staff and subcontractors/vendors, budget, and equipment, to meet operational demands.
• Implement and monitor preventive and corrective maintenance programs to ensure minimal downtime and extended asset life.

Maintenance Management:

• Develop and oversee a comprehensive maintenance program, including preventive, predictive, and corrective maintenance.
• Ensure all maintenance activities comply with relevant safety, health, and environmental regulations.
• Manage vendor and contractor relationships to ensure the timely and cost-effective delivery of services.
• Monitor maintenance budgets, optimizing expenditure without compromising quality or safety.

Safety & Compliance:

• Ensure compliance with all local, state, and federal regulations, including OSHA, environmental, and fire safety standards.
• Implement safety programs and protocols to maintain a safe environment for employees, visitors, and contractors.
• Conduct regular audits and inspections to identify and mitigate potential hazards and risks.
• Lead incident investigations and develop corrective actions to prevent recurrence.

Team Leadership & Development:

• Lead, mentor, and develop a high-performing facilities management team, including operations managers, maintenance staff, and support personnel.
• Foster a culture of continuous improvement, professional development, and operational excellence within the team.
• Conduct regular performance reviews and provide constructive feedback to support employee growth.
• Ensure staffing levels are adequate to meet operational demands and manage recruitment as needed.

Budgeting & Financial Management:

• Develop and manage the facilities management budget, including operating expenses, capital expenditures, and maintenance costs.
• Monitor financial performance, identify cost-saving opportunities, and implement budgetary controls.
• Prepare financial reports and forecasts to support decision-making and strategic planning.

Sustainability & Energy Management:

• Develop and implement sustainability initiatives to reduce the environmental impact of facilities operations.
• Manage energy consumption, water usage, and waste management programs to achieve sustainability goals.
• Collaborate with the sustainability team to incorporate green building practices and technologies into operations.

Project Management:

• Oversee facilities-related projects, including renovations, relocations, and new construction.
• Ensure projects are completed on time, within budget, and meet quality and safety standards.
• Coordinate with internal stakeholders and external vendors to manage project timelines, resources, and deliverables.

Stakeholder Engagement:

• Serve as the primary point of contact for facilities-related inquiries and concerns from internal and external stakeholders.
• Maintain strong relationships with key stakeholders, including tenants, employees, contractors, and regulatory agencies.
• Communicate effectively with senior management, providing regular updates on facilities performance, challenges, and opportunities.

Qualifications:Education:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field. Master's degree preferred.

Experience:

• Minimum of 10 years of experience in facilities management, including at least 5 years in a leadership role.
• Proven experience in managing large-scale facilities operations and maintenance in a complex, multi-site environment.
• Experience with Ability One Program a plus

Skills & Competencies:

• Strong leadership and people management skills, with a track record of building and developing high-performing teams.
• In-depth knowledge of facilities management best practices, including maintenance management, safety regulations, and sustainability initiatives.
• Excellent financial management skills, with experience in budgeting, cost control, and financial reporting.
• Strong project management skills, with the ability to manage multiple projects simultaneously.

Certifications:

• Certified Facility Manager (CFM), Facility Management Professional, or equivalent certification preferred.

Physical Requirements:

• Ability to walk, stand, and sit for extended periods.
• Ability to lift and carry objects up to 50 pounds.

Working Conditions:This role is based in Baltimore, MD, with regular travel to various sites required. The Director may be required to respond to emergencies outside of normal working hours and may occasionally need to work evenings or weekends.What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers .#cmd410