Director Social Services - Prospect Medical Holdings, Inc.
Culver City, CA 90230
About the Job
Ensures appropriate staffing levels. Oversees contract labor/services, including appropriate credentialing, orientation, and evaluation. Responsible for scheduling/staffing, coaching, training, hiring, firing, counseling, performance evaluations and competencies, and payroll process. Effectively manages staff in compliance with applicable regulatory bodies, and all established policies, procedures, and legal guidelines.
Collaborates with staff and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Delegates Social Services activities to appropriate members of the healthcare team, provides effective leadership and ensures that service is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about Social Services.
Ensures department performance, quality, and process improvement. Oversees Social Services quality control policies; documents all quality control activities. Appropriately educates and mentors. Demonstrates problem-solving, critical thinking, and prioritization of work to resolve issues as they arise in an appropriate and timely manner.
Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care, which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers.Manages the daily operations of the Social Services department. Demonstrates advanced level of expertise, strong leadership, and collaborative skills in dealing with staff and members of the healthcare team. Consistently ensures practice is within scope of licensure and compliant with hospital wide standards for Social Services. Ensures institutional compliance with professional, accrediting, and regulatory standards of care. Ensures HIPAA compliance.
Ensures appropriate staffing levels. Oversees contract labor/services, including appropriate credentialing, orientation, and evaluation. Responsible for scheduling/staffing, coaching, training, hiring, firing, counseling, performance evaluations and competencies, and payroll process. Effectively manages staff in compliance with applicable regulatory bodies, and all established policies, procedures, and legal guidelines.
Collaborates with staff and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Delegates Social Services activities to appropriate members of the healthcare team, provides effective leadership and ensures that service is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about Social Services.
Ensures department performance, quality, and process improvement. Oversees Social Services quality control policies; documents all quality control activities. Appropriately educates and mentors. Demonstrates problem-solving, critical thinking, and prioritization of work to resolve issues as they arise in an appropriate and timely manner.
Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care, which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers.