Director, Sales Development - Grafana Labs

We are looking for a strategic leader to manage and grow our Americas Sales Development Team.  Reporting to the Global Vice President of Sales Development, the AMER Sales Development Director  will be an important contributor to our regional GTM leadership team, driving recruiting, pipeline generation strategy and proactive coaching and development for our SDR Managers and SDRs.  This role will oversee both our Enterprise and Commercial segments across North, Central and South America.

The AMER Sales Development Director holds ultimate responsibility for the region’s pipeline success and development of our people.  As such, this senior leader must be experienced in partnering effectively with cross-functional leaders across the GTM organization, from Sales and Marketing to Operations and Enablement.  And this leader must have demonstrated success in both ideating and executing on pipeline initiatives for new logo acquisition as well as existing customer expansion.

We need a strategic thinker who is confident and decisive but also humble, empathetic,  and open-minded. While our America’s business is strong, there are problems to solve and building to be done.  We need someone who knows how to get stuff done in a fast-paced environment but who also prioritizes intentionality and quality; a leader who can deliver against quarterly goals while thinking about the long-term success of our company and  our customers.

Responsbilities:

• This is a 2nd line management role, where you’ll develop and mentor a team of SDR Managers and SDRs, including responsibility for recruitment, training and performance management, 

• Help shape and execute on the strategy to ensure the success of our open source users and pipeline generation, driving inbound efficiency to promote  more proactive, outbound work

• Build out strategies with cross-functional Partners and align support from Sales, Marketing, Operations, Enablement and Recruiting

• Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity

• Drive an inclusive, collaborative environment, where constant  learning and challenging are strived for

Requirements:

• Minimum 2 years of 2nd line management management in an SDR or Sales org

• Experience in sales, operations, or enablement is a plus

• Managed and led teams across the Americas  and across Enterprise and Commercial segments

• Consistent track record of leading teams to exceed quotas and objectives within a fast paced and technical customer acquisition driven business 

• Ability to operate in an entrepreneurial, remote environment

• Growth mindset, leading by example and proactively bringing solutions to challenges you identify, backed by data

• Located in the USA or Canada