Director, Retail Value Framework (Supply Chain) at Brambles USA Inc

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our  Hybrid Work Model .

Job Description

Position Purpose

• Director Retail Value Framework, Supply Chain is responsible for directing and managing the implementation of the business model, retailer value proposition and value-added services rollout across all retailers, including customer retention, value creation, customer satisfaction, and profitability.

• Execute the retail business model strategy based on customer centricity and asset productivity principles.

Scope

• Annual Revenue Budget: N/A

• Number of Countries: 1

• Number of Locations: N/A

Number of Reports

Total:

• Number of Staff (direct & indirect*): 2

Direct Reports:

• Number of Staff (direct): 2

Major/Key Accountabilities

• Develop business model glidepath to ensure effective and strategic implementation across the retailer archetypes, while adapting to supply chain shocks/industry trends.

• Facilitate manufacturer and retailer value proposition while ensuring that all decisions related to the business model are aligned with value-based pricing and customer experience strategy.

• Collaborate cross functionally to provide customer solutions that will benefit our long-term standing in the market.

• Facilitate a deeper understanding of our retailers supply chain to mitigate data integrity issues and IPEP risk related to unauthorized exchange or operational controls.

• Build strategic relationships with Retail customers by developing in depth expertise about customer supply chain, understanding future trends and by forging relationships with key decision makers in head office.

• Effectively communicate CHEP’s value proposition, provide innovation and align CHEP’s capabilities to customer needs and industry trends to enable growth

• Develop win-win solutions for customers and CHEP; demonstrate solid understanding of financials

• Responsible to gain detailed understanding of the industry, customer supply chains and competitive landscape and to deliver sustainable growth through product and service offerings.

• Coordinate multifunctional teams (Supply Chain, Sales Finance, Asset Management, Strategy & Marketing) to successfully execute business model entry plan and develop and commercialize value creation opportunities

• Drive budgeted growth objectives, and foster advocacy from retail customers to support growth activity, launch retail business model and solutions portfolio at all retail business partners

• Establish collaborative and sustainable senior level customer relationships, ensuring successful interface between customer and CHEP

• Enable the launch of business model, new product and service offerings with major retailers

• Develop direct employees through individualized development processes and career planning

• Complete and reinforce all Zero Harm policies

Measures

• Implementation of Business Model across Retail Portfolio

• Business Model profitability

• IDP development and execution

• Customer NPS Results

• Employee BES Results

• Invoiced revenue versus revenue target

• Opportunity Funnel / Growth KPIs

• Solutions portfolio rollout and customer value measurement

Authority/ Decision Making

• People (hiring, promoting, terminating)

• Customer Management

• Territory Planning and organizing

• Retail Value Proposition

• Asset Management LEN collection

• Growth Strategies within portfolio

Key contacts

Internal :

• VP all functions

• Senior Directors all functions

• Directors all functions

• Managers all functions

External:

• Senior VP, VP, Director levels in finance, merchandising, logistics, operations, and customer services

Qualifications

Essential Qualifications:

• Bachelor’s Degree minimum: MBA preferred; strong understanding of financials

Experience

• Minimum 7 years direct team people management

• Proven record of selling in highly complex strategic environments

• Extended work in cross functional matrix oriented internal structures

• Experience working in grocery/wholesale retail environments /CPG companies selling into retail is a PLUS

Skills and Knowledge

• Understanding CHEP business model, services, and value proposition

• Continuous Improvement mindset

• Expert knowledge of the supply chain

• Change/Project Management expertise

• Leading in a matrix organization

• Miller Heiman Strategic Selling in complex environments

• Conceptual / Consultative selling

• Personal senior level relationship building capability

• Negotiating large complex agreements

• Innovative value proposition development

• Excellence in team building and personal development

Languages

• English

#MON

Preferred Education

Bachelors

Preferred Level of Work Experience

7 - 10 yearsFully Remote

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.