Director, Public Relations & Communications - Crum & Forster

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work^® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Director, Public Relations & Communications - Morristown NJ/hybrid location

Division:                                  Accident & Health

Business Unit/Department:   Marketing/Corporate Communications/Business Development     

Primary Location:                   Morristown, NJ several days per week, hybrid remote capable

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

Information about the Role, Line of Business and Team:

The Director of Public Relations & Communications will develop and execute external communications strategies and programs to support C&F’s business objectives and coordinate the efforts to raise awareness of C&F and its employees’ expertise.

This role will proactively cultivate the role PR serves throughout the company and communicate a uniform view of the corporate culture, customers and employees to lead the development of messaging and communication that resonates with targeted external audiences.

What you will do:

• Execute the public relations/media relations strategy for C&F and its divisions – serving to raise the profile and enhance the image of C&F and its various divisions
• Proactively develop and execute PR strategies to raise the profile and enhance the image of C&F through traditional and digital external channels
• Stay current with corporate strategies and initiatives to optimize messaging and content development
• Serve as a trusted strategic communications advisor to business leadership by tracking key issues, analyzing potential media implications and developing key messages in coordination with business communicators and other relevant stakeholders
• Monitor and analyze industry and competitive trends that impact the businesses
• Recommend and implement action plans in conjunction with senior leadership during crises
• Support the AVP, Public Relations & Communications to design impactful communications programs that inform and raise awareness of C&F’s business lines, capabilities, and subject matter experts
• Support media relations, including direct interface with reporters, arranging staff and member interviews, writing press releases, developing a contact database for trade and national media, identifying and pitching stories, and maintaining strong relationships with trade, business and tier one media
• Train appropriate spokespeople to ensure consistency of message for presentations and media engagement
• Collaborate on content for the company’s website and social media channels to craft consistent positioning while meeting C&F communications strategic goals
• Collaborate with marketing counterparts to align communications strategy, and create/articulate clear, compelling narratives around visions, priorities, and business themes
• Copy and edit collateral to maintain consistent voice and brand representation
• Develop subject matter expertise in the A&H and P&C industries, as well as understand the issues that impact our business, our customers and the competitive landscape
• Analyze media and develop monthly, quarterly, and annual media activity reports as needed
• Identify, track and report key metrics to help move the needle
• Other duties as assigned

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $95,900 to a maximum of $159,900. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

• Flexible work arrangements.
• Competitive compensation package.  
• Generous 401K employer match.
• Employee Stock Purchase plan with employer matching.
• Generous Paid Time Off.
• Excellent benefits that go beyond health, dental & vision. Our Wellness programs focus on your family’s complete wellness, including your physical and mental wellbeing
• A core C&F principle is that you manage your career. To support your development, we have a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training available to you.
• A dynamic, ambitious, fun and exciting work environment.
• A spirit of social responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving.

#LI-YK