Director, Program & Release Management - ExtraHop

ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organization’s network, the truth about what they’re doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?

Role Overview

As the Director of Program and Release Management, you will play a critical role in ensuring the successful planning and delivery of our software products. You are both a strategic planner and systems thinker and know how to link strategy to execution.  You’ll lead a team responsible for program management, release planning, and execution. Your focus will be on driving efficiency, quality, and timely delivery across our product portfolio.

Responsibilities

Program Management:

• Collaborate with cross-functional, geographically dispersed teams (Engineering, Product, QA, and Operations) to define and execute program plans.

• In collaboration with key stakeholders, develop and maintain a clear roadmap, ensuring alignment with business goals and customer needs.

• Monitor progress, identify risks, and proactively address any roadblocks.

• Lead and manage complex, large-scale, cross-organizational, multi-stakeholder programs and Agile Release Trains

• Good understanding of New Product/Feature Introduction (NPI/NFI) best practices

Release Planning and Execution:

• Own the end-to-end release process, from planning to deployment.

• Coordinate release schedules, ensuring smooth transitions between development, testing, and production environments.

• Work closely with product management and engineering teams to plan capacity and prioritize features, enablers, and enhancements.

• Manage dependencies and resolve conflicts across multiple release trains.

Team Leadership:

• Lead, mentor, and grow team members of Release Train Program Managers and Scrum Masters.

• Foster a collaborative and results-driven culture.

• Provide guidance on business agility, organizing around customer value, best practices, tools, and methodologies.

Continuous Improvement:

• Identify areas for process improvement and drive initiatives to enhance effectiveness, efficiency and quality.

• Implement metrics and KPIs to measure portfolio, program, team, and release performance.

• Stay informed about industry trends and emerging practices.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s or PMP certification preferred).

• Minimum of 8-10 years of experience in program management including change management and organizational transformation, release management, or related roles.

• Proven track record of successfully delivering complex software products.

• Strong leadership skills with the ability to motivate and inspire cross-functional teams.

• Excellent communication and stakeholder management abilities.

• Demonstrated experience implementing SAFe and Agile methodologies and tools (Leading/Implementing SAFe Certification preferred)

$194,000 - $263,900 + benefits+ options

Applicants must be authorized to work for ANY employer in the U.S.  We are unable to sponsor or assume sponsorship of an employment Visa at this time.

ABOUT EXTRAHOP 

ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We’ve been recognized as a “Customer’s Choice” by Gartner Peer Insights™ Voice of the Customer, and as a Leader in the Forrester Wave®: Network Analysis and Visibility, Q2 2023. ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide. Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity. 

Benefits/perks listed below may vary depending on the nature of your employment with ExtraHop and the country where you work.

• Health, dental, and vision benefits

• Honor System PTO and 9 Holidays (US only) + 3 Days of Paid Volunteer Time 

• Non-Commissioned positions are eligible to participate in annual discretionary bonus plan

• FSA and Dependent Care Accounts + EAP where applicable

• Educational Reimbursement 

• 401k with employer match or Pension where applicable

• Pet Insurance (US only)

• Parental Leave (US Only)

• Hybrid and Remote Work Model