Director, Product Manager at RoadSync - RoadSync

About Us

As a Deloitte Fast500 and Inc5000 winner for fastest-growing private companies in 2020-2024, RoadSync is revolutionizing the logistics ecosystem with smart, simple, and innovative financial solutions. Our digital platform is transforming how warehouses, trucks/carriers, and repair/tow operators process payments and manage revenue.


As Director of Product Manager, you'll be instrumental in shaping RoadSync's platform evolution in 2025. You'll drive innovation that powers commerce anywhere, anytime across the logistics ecosystem, working with a passionate team of sales, technical, marketing, design, success, and operations professionals. 

Key Responsibilities:
● Research market trends and competitor offerings to enhance product roadmap
● Lead interactive customer discussions to glean new ideas, additions, or updates to our
platform
● Create written synopsis, workflows, and other detail to support design and feature
creation
● Assist in product roadmap prioritization
Collaboration:
● Collaborate with Sales, Success, Marketing, and other internal teams to ensure
customer feedback is fully included in all product concerns
● Work closely with Engineering and SRE teams to ensure product goals are understood
Documentation & Reporting:
● Articulate the product vision via marketing copy, release notes, and onboarding materials
● Document needs, pain points, and suggestions from internal and external customers in
Product knowledge base
● Evaluate product performance, driving metrics to ensure understanding of product
success
● Provide feedback to improve internal processes and user documentation Training & Mentorship:
● Mentoring junior members of the team to improve their skills and reduce escalation from
Engineering
● Develop technical documentation and training materials for end-users and internal teams

Required Skills and Qualifications:

● Strong story-telling ability, to drive customer interest / excitement
● Strong experience leading discovery discussions for new uses of the platform
● Experience creating product marketing materials for internal and external use
● Ability to communicate deeply technical points to a non-technical audience
● Experience in creating user personas and development aides
Problem-Solving Abilities:
● Analytical mindset with the ability to diagnose complex business problems and turn them
into technical solutions
● Creative thinker that can assist users to find solutions within product feature set
Professional experience:
● 7+ years in a product management role, ideally in fintech or logistics software
● Experience directly or indirectly managing teams

Our Company

- Hybrid work environment (3 days onsite) in our lively Midtown Atlanta office
- Strategic travel opportunities to customer sites and industry conferences
- Competitive compensation package with company equity and annual bonus plan
- Premium-paid medical, dental, and vision benefits
- 15 days PTO
- 401K Plan
- Parking benefits and catered lunches when working from the office
- Exposure to the inner workings of a fast-growing company with transparent communication

Why You'll Love It Here

At RoadSync, our customers ride in the front seat! We're driven by insights from real people who utilize our services. You'll join a team that brings their best effort daily and cares deeply about what we're doing. We value diversity and inclusion, believing it empowers our innovation and success. You'll be part of a company that's proud of what it is today and excited to build its future with you!

We're looking for someone who thrives in a fast-paced, entrepreneurial environment and is excited to shape the future of logistics payments. If you're energized by the chance to create solutions that make a real difference in how businesses operate, we want to talk to you.


RoadSync is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, pregnancy, marital status, or any other legally-recognized protected basis under federal, state, or local law. Every day our team is
honored to work with individuals from all walks of life. We aim to build a team that reflects the diversity of our customers. Each individual at RoadSync brings their own perspectives, work experiences, lifestyles, and cultures with them. We believe that a more diverse team creates more innovative products, provides a better service to our customers, and helps us grow and learn as individuals.