Director, Platform Operations - Republic

Republic is on a mission to create a more inclusive and efficient global financial system. We’ve built an on-chain investment platform that leverages cutting-edge financial infrastructure to redefine global accessibility and optimize capital efficiency. Our on-chain investment platform allows anyone to easily access private market investment and financing opportunities.

Since 2016, the Republic ecosystem has deployed over $2.6 billion in investments, has supported over 2,500 companies, and is comprised of a community of over 3M users across 150 countries. Republic is backed by dozens of leading investment firms and financial institutions and its affiliated entities have co-invested with the best names in venture and private equity. 

Founded in 2016, Republic is headquartered in New York City with offices worldwide. Republic is looking for an Operations Manager to join the Platform Operations team.

1. Payment Operations

• Oversee the platform’s payment operations, ensuring accuracy and efficiency across transactions. This includes establishing best practices for disbursements and reconciliations.
• Develop, implement, and optimize operational processes to improve scalability and reliability.
• Collaborate with product, engineering, and customer service teams 
• Monitor KPIs and operational metrics to identify and address inefficiencies.

2. Vendor & Partner Management

• Manage key third-party vendor relationships, including banking partners, custodians, and payment providers.
• Negotiate contracts and oversee service-level agreements to ensure optimal service and cost efficiency.
• Serve as the primary liaison for vendor onboarding, issue resolution, and performance monitoring.
• Ensure adherence to regulatory standards related to payments, banking, and financial operations. Work with Legal and Compliance teams to maintain compliance frameworks 

4. Governance, Risk Management & Internal Controls

• Develop and enforce business policies to mitigate risks and enhance operational integrity.
• Act as a key point of contact within operations with regulatory bodies, auditors, and other external stakeholders.
• Collaborate with compliance to conduct regular audits and risk assessments to proactively identify and mitigate operational risks related to payments and banking.
• Lead incident response for operational or compliance-related issues.

5. Cross-Functional Collaboration

• Partner with senior management to align operational strategies with business objectives.
• Communicate operational performance, compliance updates, and risk insights to the Executive Risk Committee.
• Drive cross-functional projects to improve operational efficiency and compliance.
• Foster a team culture of innovation and operational excellence.
• Stay informed on industry trends, regulatory developments, and best practices in fintech operations.
• Lead training initiatives to build and empower a high-performing operations team.

• 5+ years of experience in payment operations, governance, or compliance within the financial services or the fintech industry.
• Proven track record in payment operations, fintech, or financial services.
• Strong knowledge of regulatory requirements and risk management frameworks.
• Experience managing relationships with banks, custodians, and payment providers.
• Strong knowledge of regulatory requirements in financial operations.
• Exceptional analytical, problem-solving and leadership skills.
• Strong communication and interpersonal skills, with the ability to work effectively across all levels of the organization.

Republic is a place for innovators and visionaries. We empower employees to build what hasn't been built before and support opportunities for growth. Our mission to democratize access to investing, capital raising, and community building is pushed forward by every team, from legal to engineering. Republic is a venture-backed company, we most recently closed a $150M Series B funding led by Valor Equity Partners. 

A qualified candidate, based in New York, can expect a base salary of $125-165K. A standard offer from Republic includes base compensation, equity options, and a highly competitive benefits and perks package. Offers are determined by a number of factors including (but not limited to) the applicant's experience, skills, certifications, as well as internal equity among our team.

Equal Opportunity/Affirmative Action Employer M/F/D/V