Director of Workforce Development and Employment Strategy - MRC Industries

Job Title: Director of Workforce Development and Employment Strategy

Department: Administration

Job Classification: Exempt

Reports To: CEO

Pay Range:

Minimum: $ 72,618.00

Midpoint: $87,142.00

Maximum: $101,666.00

Why work here:

At MRC Industries, we offer a dynamic work environment that fosters innovation, values diversity, and promotes professional growth. We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement. Join a team committed to fostering inclusivity and making a positive impact on people's lives.

Job Summary:

The Director is responsible for direction and oversight of services in accordance with MRC's strategic plan, policies and procedures, Community Mental Health, Medicaid, CARF, DOL and other applicable standards. They will be a Thought Leader.

Essential Duties and Responsibilities:

• Provide leadership and direction to assigned staff and programs. Assign responsibility and exact accountability for results.
• Participate in the agency leadership team and provide necessary strategic feedback that enhances program development, assists in strategic planning, develops program budgets, and drives successful outcomes for targeted program and agency goals.
• Assure tracking and compliance with funding source contract goals.
• Stay informed on market trends, suggesting improvements to existing business strategies to drive growth.
• Manage and contribute to strategic projects utilizing problem solving frameworks.
• Maintains staff by selecting, orienting, and training employees, developing personal growth, and promoting teamwork within programs and the leadership team.
• Develop and/or assist with updating job descriptions and perform regular staff evaluations.
• Determine and enforce performance standards; collect critical data and compile on a regular basis for use in operational decision making.
• Make recommendations for hire. Orient, train, and develop staff for positions under supervision. Recommend updates to job descriptions and perform regular staff evaluations.
• Provide leadership to staff to ensure effective organization and structure.
• Make recommendations for MRC policies and develop procedures for assigned areas as needed.
• Assure compliance with all applicable CARF, DCH/CMH, Medicaid, DOL, OSHA, ADA, and other local, state, and federal regulations and MRC policies and procedures.
• Keep staff informed of MRC's overall mission, strategic plan, and goals of the agency.
• Keep CEO informed of all personnel, program, and customer service issues.
• Develop and maintain a community presence at networking and business functions to develop and nurture relationships and promote the Community Employment and McKercher programs.
• Act as an MRC client advocate, providing leadership to assure that MRC clients are moving toward maximum integration, productivity, and independence. Make recommendations for program development and additional business/revenue opportunities.
• Assist in development of assigned budget. Monitor and ensure compliance with budgetary objectives.
• Manage physical locations and vehicles, assuring security and maintenance procedures are followed.
• Provide clinical leadership to staff to ensure appropriate programming and operational decisions occur.
• Train and monitor staff in the development of assessment, goals, and service planning.
• Assure client case records are maintained in compliance with standards. Direct and train staff in required recordkeeping.
• Actively support and be knowledgeable about 1) culturally competent, recovery-based practices, 2) person-centered planning as a shared decision-making process with the individual who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid clients in their recovery process.
• Assist staff to use person-centered planning processes to maximize client involvement.
• Cooperate with Access and other agencies that serve clients. Raise issues, advocate, and problem-solve to achieve the best possible results for clients.
• Process authorizations in a timely manner to assure timely provision of service and payment.
• Monitor and ensure oversight of production contracts, assuring that deadlines and quality assurance processes are adhered to.
• In conjunction with sales and production staff assure accuracy of the bidding process.
• Assure that time studies follow Department of Labor requirements.
• Coordinate prevailing wage surveys on an annual basis.
• Direct and perform special activities as requested by the CEO.
• Work in conjunction with other community service agencies to promote the availability of services for people with developmental disabilities in Kalamazoo, to promote coordination, and to ensure high quality of services.
• Assist the CEO to advocate for clients in the development of state and county appropriations, legislation, and policies and procedures.
• Assist the CEO in public relations and community education about MRC and the needs of its clients.
• Completes other miscellaneous duties as assigned.

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong problem-solving skills with the ability to identify problems, analyze solutions, and implement the best solutions.
• Excellent oral and written communication skills, interpersonal skills, and good public relations and problem-solving skills required.
• Excellent planning and organizational skills required.
• Ability to develop clinical record systems and provide clinical treatment monitoring per accreditation standards required.
• Ability to read and understand budgets and develop policies and procedures, grant proposals, and reports required.
• Ability to recognize and initiate appropriate response to emergency/non-emergency situations. Assure management of physical plant, vehicles and equipment required.
• Criminal records, driving and recipient rights screening required.
• Valid Michigan driver's license, good driving record and the availability of licensed, insured vehicle for use on the job required.

Education and Experience:

• Minimum of 5 years' experience within the mental health field with 3 years in a leadership position required.
• A Bachelor's' degree in human services or a related field. Master's degree preferred.
• Ability to provide clinical leadership and possess sophisticated client service planning, intervention and advocacy skills required.
• Experience in manufacturing setting and quality assurance processes preferred.
• Experience in development of time studies, sales and bid processes preferred.
• Experienced at supervising staff and able to provide leadership, motivation, staff development, and training required.
• Lived experiences with behavioral health are desired.

Physical Requirements:

• Physical ability to sit for prolonged periods of time. Walking, stooping, kneeling, crouching, or bending as appropriate.
• Physical ability to work in front of and view a computer terminal for prolonged periods of time.
• May occasionally require lifting up to 35 pounds.

Work Conditions:

• Office environment with local travel throughout the community to meet with clients, attend networking events, training and other local travel as required by position.
• May be exposed to bloodborne pathogens, infectious diseases, and parasites.