Director of Village Health Services - Cross Keys Village

Cross Keys Village - The Brethren Home Community (CKV) is currently seeking a strong leader who will organize and manage the care and provision of services to our residents living within our village, to promote their health, safety, and well-being.


This opening is for a full-time salaried position working Monday through Friday 7:30 a.m. - 4:00p.m. Occasional evening, night and weekend hours may be required.

Who We Are:

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals – and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

Job Description:

As the Director of Village Health Services, your scope of responsibilities will include but is not limited to:

• Overseeing and coordinatingthe delivery of care and services to villagers including formulating, interpreting and implementing policies and procedures related to the health and well-being of villagers.
• Facilitating communication among members of an interdisciplinary team to ensure villagers’ safety and well-being in accordance with admission and transfer protocols.
• Demonstrating highly-engaged and compassionate leadership. Workingcollaboratively with villagers, their physicians, POAs, family members, CKV-TBHC team members, CKV-TBHC Medical Directors and off-campus community resources.
• Servingas the primary CKV-TBHC contact with off-campus service providers. Identifyinggaps in available services needed by villagers and providingleadership in developing or contracting for these services.
• In collaboration with the RL Administrator and Chief Operating Officer, develops opportunities for partnerships and additional services for villagers and the CKV-TBHC community. Overseeingcredentialing process for all residential living service providers.
• Overseeing24/7 health emergency response protocols for villagers. Collaborating with other CKV-TBHC leaders to provide coverage as needed.
• Collaboratingwith dining services and transportation teams for the provision of services to villagers as needed.
• Ensuringefficient and appropriate use of electronic medical record programs and devices by residential health team and compliance with HIPAA and cybersecurity protocols.
• Consultingwith CKV-TBHC Infection Preventionist and Director of Housekeeping & Laundy regarding best practices for infection control.
• Arrangingfor vaccination clinics and reporting participation outcomes to appropriate CKV-TBHC leaders.
• Assuringbilling is submitted in a timely manner for billable services provided to villagers by Cross Keys @ Home team members.
• Overseeingrisk management, infection reporting and incident reporting protocols for residential living.
• Guidingthe process for regular periodic review of villagers with health concerns to assess their status, safety and well-being. Leadingreview of data collected and development of programs and interventions to meet identified needs. .
• Assuringthat resident’s rights are protected in compliance with CKV-TBHC policies and procedures. Overseeingprocess for required documentation and record keeping among direct reports. Preparingand deliveringoral and written reports for campus-wide Quality Assurance Performance Improvement (QAPI) program and other programs as needed.
• Supervises, hires, evaluates, motivates, coaches and disciplines residential health and residential support team members in compliance with Human Resource policies.
• Promotingteamwork and implementingstrategies to achieve department and community goals.
• Identifyingand coordinatingtraining programs designed to improve skills of team members to improve the quality of service to those served.

• Must have abachelor’s degree in social work, case management or similar course work or be licensed as a nurse.
• Minimum of five years of professional clinical experience with demonstrated increasing level of responsibility required.
• CPR certification is required.
• Must Possessa valid driver’s license and acceptable driving record.

As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large campus also offers you excellent dining options, community events, and so much more!


If you want to become a part of our unique and friendly team, apply to be the the Director of Village Health Serviceswith Cross Keys Village today!