Director of User Interface, Product Design - AXS - Los Angeles, CA

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

The Director of UI, Product Design will lead the UI team and build products that resonates with millions of fans and provides the best experience for our clients and venues. With the Product Design Director, the Director of UI, Product Design will guide designers to efficiently deliver industry leading creative by keeping up on latest design trends, ensure the creative team executes the vision and meets deadlines.

What You'll Do 

• Work with the entire design team to establish a unified aesthetic across all products and championing design systems.
• Review, provide feedback, and approve designs, artwork, photography, video, audio and graphics
• Present or oversee presentation of final design concepts and coordinate production and implementation with engineering teams.
• Keeping up with design and industry trends to ensure product quality and delivering cutting edge solutions.
• Ensure designs and content reflect consistently and positively the brand image and company ideals
• Develop guidelines and best practices for creative assets and production
• Work closely with Product Design Director to understand their vision for the project and translate that into requirements for the various art disciplines
• Help Product Design Director align with stakeholders and provide context in communication to the designers
• Partner with product owners and project managers to form plans for design team

What We Hope You'll Bring

• 7+ years of Product UI design experience
• 4+ years building, managing, and coaching high-performing UI teams
• Strong experience designing cross-channel, fan- and client-facing products at global and enterprise-scale.
• Strong track record of delivering multiple concurrent projects on time and on budget
• Exceptional portfolio demonstrating strong problem-solving capabilities and systematic or strategic approach to cross-platform product design.
• Must be able to communicate effectively both up and down a creative organization.
• Must be able to articulate ideas in a clear manner, engage in healthy debate, and accept directional feedback.
• Excellent verbal and written communication skills
• Excellent design, layout, and typography skills across a broad range of projects
• Ability to deliver on-strategy ideas which are forward-thinking and meet the objectives of the brief
• Solid proficiency with Microsoft applications such as Word, Excel, Outlook
• Ability to think critically, to collaborate and to present ideas to senior stakeholders, clients, team members, product managers, and engineers
• Understanding of capabilities and limitations of technologies that are used to create powerful user experiences.
• Understanding of both Agile and traditional project management methodologies and the know how to deploy them at relevant contexts;
• A strong understanding of best/tried patterns and current trends in UI practices
•  

Pay scale: $137,191-$187,079

What Is In It For You?

• The impactful opportunity to produce industry-leading UI design solutions for various consumer and business-facing products.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: Recruiter interview - 30 min 
• Stage 2: Hiring Manager Interview -  30-min  
• Stage 3: Design Team Interview
• Stage 4: Executive Interview - 20-min (opt)

Note: At AXS, we are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box"  in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.