Director of SOC and NOC Operations - Core Specialty Insurance Services, Inc.

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As the Director of SOC and NOC Operations, you will be responsible for leading and managing our Security Operations Center and Network Operations Center. You will oversee all aspects of our security and network monitoring, ensuring that our IT infrastructure is robust, secure, and efficiently managed. This role requires a strategic leader with a deep understanding of cybersecurity, network operations, and crisis management.

Key Accountabilities/Deliverables:

• Leadership and Management: Lead a team of SOC and NOC professionals; manage recruitment, training, and development to ensure a high-performing team.
• Security Operations: Oversee the monitoring, detection, and response to security threats and incidents. Ensure compliance with relevant laws, regulations, and policies.
• Network Operations:  Manage the monitoring and support of network infrastructure to ensure high availability and performance.
• Strategy and Development: Develop and implement strategic plans for the enhancement of security and network operations. Coordinate with IT leadership to align SOC and NOC strategies with company objectives.
• Incident Response: Develop and oversee the incident response protocol; lead critical incident response efforts and provide expert guidance in crisis situations.
• Reporting and Documentation: Ensure detailed logging and documentation of all security and network operations. Prepare and present reports on incidents, infrastructure status, and team performance to senior management.
• Vendor Management: Manage relationships with external vendors and service providers, ensuring that their performance meets company needs and standards.
• Budget Management: Develop and manage the budget for SOC and NOC operations; make cost-effective procurement decisions.
• Continuous Improvement: Continuously assess and improve the tools, technologies, and processes used by the SOC and NOC.
• Consult security engineers to validate Pen test findings and work to resolve them in agreed SLA.

Technical Knowledge and Understanding:

• Strong understanding of network infrastructure, cybersecurity tools, and technologies.

Experience:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Master’s degree preferred.
• Minimum of 10 years’ experience in network and security operations, with at least 5 years in a leadership role.
• Proven track record in managing SOC and NOC environments.
• Excellent leadership, communication, and interpersonal skills.
• Certifications such as CISSP, CISM, CCNP, or similar are highly preferred.

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program