Director of Sales Training, Senior Living - Cogir Senior Living

THE COMPANY

Cogir Senior Living proudly oversees a network of senior living communities spanning 11 states nationwide. We are dedicated to growth while maintaining our commitment to exceptional resident care and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continually improve and achieve excellence in all we do.

POSITION OVERVIEW

The Director of Sales Training will play a critical role in enhancing the skills, knowledge, and performance of Cogir's sales team. This position will oversee the design, execution, and evaluation of comprehensive sales training programs, including onboarding, ongoing education, and advanced sales techniques. The Director will also lead the "Train-the-Trainer" initiative, equipping senior Community Relations Directors (CRDs) with the tools to mentor and train others effectively.

KEY RESPONSIBILITIES

Sales Training Program Development

• Develop and implement strategic training programs that align with Cogir's sales objectives and community needs.
• Facilitate orientation for new sales team members, ensuring they are proficient in our offerings, processes, and customer engagement strategies.
• Design continuous education programs, including workshops, seminars, and e-learning modules, to upskill the sales team.

Sales Leadership and Mentorship

• Establish and lead the "Train-the-Trainer" program, empowering senior CRDs to mentor and train their teams.
• Foster collaboration and knowledge sharing within the sales team to promote professional growth.
• Serve as a mentor and resource for sales leaders across all Cogir communities.

Performance and Feedback

• Monitor and measure the effectiveness of training programs using performance metrics and feedback loops.
• Provide actionable insights and strategies to improve team performance and drive sales outcomes.
• Collaborate with regional and community sales leaders to address training gaps and challenges.

Community and Team Engagement

• Partner with community leadership to align training initiatives with operational goals.
• Represent Cogir at sales and marketing events, conferences, and industry gatherings.
• Stay updated on industry trends, competitive analysis, and best practices to incorporate into training programs.

QUALIFICATIONS AND SKILLS

Education:

• A Bachelor's degree in Marketing, Business Administration, or a related field is required.
• A Masters degree is preferred.

Experience:

• At least seven (7) years of experience in sales training and leadership, with at least 3 years in senior living, hospitality, or a similar industry.
• Proven track record of designing and delivering impactful training programs.

Key Competencies and Skills:

• Strong leadership and mentorship skills, with the ability to inspire and motivate teams.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• An analytical mindset is needed to assess training effectiveness and make data-driven decisions.
• Proficiency in CRM systems (e.g., Yardi), Microsoft Office Suite, and learning management systems (LMS).

Personal Attributes:

• A positive, team-oriented mentality with a passion for serving seniors.
• Strong time management and organizational skills.
• High initiative, creativity, and professional ethics.

WHY JOIN COGIR SENIOR LIVING?

• Mission-Driven: Contribute to creating meaningful experiences for residents, families, and employees.
• Growth Opportunity: Be part of a dynamic, expanding organization with room for personal and professional development.
• Competitive salary and performance-based bonuses.
• Comprehensive Benefits:
  • Health, dental, and vision insurance.
  • Life insurance.
  • Paid time off.
  • 401(k) with match.

WORK SETTING

• In-office Monday through Friday.
• Limited travel is required.
• Eligible candidates must be located in the Phoenix Metro area.

Join the Cogir Family and help us build a culture of excellence and growth. Apply today to become part of a team that makes a difference in the lives of residents and team members alike!